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REPUBLIC <br /> SERVICES <br /> Safety Manual <br /> Bomb Threat Checklist <br /> IF A TELEPHONE BOMB THREAT IS RECEIVED, THE PERSON TAKING THE CALL SHOULD <br /> REMAIN CALM AND TRY TO GET AS MUCH INFORMATION AS POSSIBLE <br /> Key Points: 1. Keep the caller talking—Do not interrupt! <br /> 2.Ask the caller to speak loader. <br /> 3.Ask the caller to repeat. <br /> 4.Write out the caller's message entirely,if possible. <br /> Date: <br /> Time: AM/PM <br /> Received By: <br /> Exact Words of Caller: <br /> Questions to ask: <br /> 1.When is bomb going to explode? <br /> 2.Where is it located? <br /> 3.What does it look like? <br /> 4.What kind of bomb is if? <br /> 5.Why did you place the bomb? <br /> 6.What do you hope to accomplish? <br /> 7.What is your name'? ------------ —__--. <br /> R.Where are you calling!Toni? <br /> Information Reeardine the Call and Caller: <br /> Voice Characteristics: <br /> Familiar Male Female <br /> Child Nasal Loud <br /> Soft High Raspy <br /> Deep Pleasant <br /> Other _ <br /> Page 24 of 27 <br /> ©2009 Republic Services 211712011 Form 1019 <br />