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LLNL Emergency Plan Rev-23 October 2017 Another communications system used for both sites includes a dedicated emergency information telephone message system (4-LLNL). The LLNL trunk radio system through ACRECC provides for communication among emergency responders and from the incident scene to the IC and the Battalion Chief. The EOC has the capability of monitoring these radio communications. When the emergency response facilities are operational, communications between the EOC and the DOCs, including the JIC, will be made primarily via the WebEOC® and Laboratory telephone system. VERG,portable cellular/satellite telephones, and handheld 400 MHz radios may be used as backup communications tools for inter-facility communications. Communications systems or networks are maintained in a state of readiness through scheduled operational tests. These tests and their periodicity, as well as communications issues identified during actual events, drills and exercise, are documented in After Action Reports and tracked to resolution. 6.2.4 Government Emergency Telecommunications Service and Wireless Priority Service The U.S. DHS National Communication Services provides the Government Emergency Telecommunications Service and Wireless Priority Service to qualifying Federal, State, local, and tribal government, industry, and non-governmental organizational personnel to assist them in performing their national security/emergency preparedness missions during an emergency. The Government Emergency Telecommunications Service is an emergency calling card service that can be used from virtually any telephone to provide priority for outbound calls to all regular telephone numbers. The Government Emergency Telecommunications Service uses the full capacity of the public network, and is not a separate system with limited capacity. Use of the Government Emergency Telecommunications Service increases the probability of call completion on the landline segment of the Public Switched Telecommunications Network when severe congestion and/or disruption conditions exist due to an emergency. The Wireless Priority Service provides priority for emergency calls made from Wireless Priority Service-equipped cell phones, including smartphones. Wireless Priority Service is an add-on feature subscribed on a per cell phone basis and works with existing cell phones in Wireless Priority Service-equipped networks. Wireless Priority Service greatly increases the probability of completing cellular telephone calls during a national security/emergency preparedness event. The Laboratory Director, Deputy Director, LEDOs, EMDOs, SDOs and ORDOs are also enrolled in Government Emergency Telecommunications Service/Wireless Priority Service. Additionally, two Government Emergency Telecommunications Service cards are located in the LLNL EOC. The DHS's Office of Emergency Communications requires that holders of Government Emergency Telecommunications Service cards and Wireless Priority Service- equipped cell phones test these capabilities quarterly. 75