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/' CAwino <br /> .%.e_ VEEDER-ROOT <br /> Veeder-Root <br /> Business Inventory Reconciliation (BIR) Installation <br /> and Upgrade Program for Costco Petroleum Locations <br /> Scope of Work & Standard Work Document <br /> Scope of Work <br /> Obiective: <br /> The purpose of this project is to ensure appropriate hardware, software and related programming is completed at the <br /> designated locations. This project will provide the necessary upgrades to ensure the current TLS-350 is upgraded to <br /> the functionality of a TLS-350R. <br /> Process: <br /> During the project, the assigned Authorized Service Contractor will work with Veeder-Root's field service and technical <br /> phone support groups to ensure the following. <br /> • GVR will order all equipment that is required to ensure proper installation of BIR functionality. Eguioment will be <br /> delivered to the ASC the week prior to installation. <br /> • ASC to schedule with the site the day and time of the upgrade. Upgrades must be completed after the site closes <br /> at 9:30 PM or before the site opens at 6:30 AM. <br /> • ASC to ensure proper equipment installation of hardware, software and operation of TLS system is within <br /> specification based on location equipment. <br /> • ASC network will utilize Standard Work documents that correspond with location needs. <br /> • ASC is responsible for certifying that the installation is in accordance with Veeder-Root installation specifications. <br /> • GVR FMS will verify communications and the setup programming before the ASC leaves the site. See page below <br /> titled "FMS Costco BIR Instructions". <br /> • At the completion of the upgrade, the ASC and Veeder-Root Technical phone support will ensure that the TLS is <br /> receiving dispenser transaction information BEFORE the on-site tech leaves location. <br /> • Veeder-Root Technical phone Support will connect to each location 1-2 days after upgrade is completed to ensure <br /> all meters are mapped correctly for proper BIR operations. <br /> • Follow-up with each site weekly for the 56 day period following the completion of the meter mapping to ensure <br /> AccuChart and BIR are performing as intended. If the location does not exercise their tanks (tank activity from 10% <br /> to 90% at least 3 times) during the tank calibration period, and less than desirable calibration has been made it is <br /> not a technology issue. <br /> • At anytime during the 56 day calibration period, if Veeder-Root phone support determines that a technical issue <br /> has occurred with the BIR functionality, the ASC will be notified (Dispatched)with detailed instructions on what <br /> action is required to remedy the problem. <br /> Standard Work Document <br /> TLS Software/ECPU2/NVMEM Upgrade <br /> 1. Locations that have been identified with software, ECPU2 upgrade and or NVMEM please refer to <br /> Manual #576013-637 for installation instructions. <br /> Software Enhancement Module(SEM). <br /> 1. Verify if TLS has current SEM installed. <br /> 2. If No SEM install proceed to Step 8. <br /> 3. Go to Diagnostics Mode and Function to System Diagnostics. <br /> 4. Press Step until Software Enhancement Module appears. <br /> 5. Press Print. <br /> 6. Note that current SEM installed should have the same feature set as the new SEM (except no BIR). <br /> 7. Remove Power and Remove current SEM <br /> 8. Install the new SEM per the Software Enhancement Module Installation instructions. <br /> a. (Reference Manual #576013-637) <br /> 9. Perform Step 3 to 5 and verify that the new SEM has all the original enhancements PLUS BIR <br />