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Environmental Health Department <br /> 1. Customer Service Survey <br /> 1.What was the primary purpose of your contact with the Environmental Health Division(EHD)? <br /> Inspection by EHD Staff <br /> Other-please specify:If living in unsafe rental <br /> 2.How was contact made? (please check all that apply) <br /> By telephone <br /> 3.Which EHD program area(s)was associated with your contact?(Please check all that apply) <br /> Food <br /> Emergency Response <br /> Well Systems <br /> Underground Storage Tanks(CUPA) <br /> Site Mitigation <br /> Land Use <br /> Other-please specify:House shows large cracks and contentious sights of sinking roof leaking damage lots of mold <br /> 4.How would you best describe your business or occupation?(Please check all thatapply) <br /> Concerned citizen <br /> Other-please specify:Longtime Renter of property <br /> 5.How would you best describe your encounter with the EHD? <br /> Excellent Good Fair Poor Doesn't Apply <br /> EHD building location X <br /> Customer parking X <br /> Counter service hours(8 am—5 pm) X <br /> Greeted promptly&courteously at counter X <br /> Staff was friendly&courteous X <br /> Staff was professional X <br /> Staff was knowledgeable and helpful X <br /> Staff responded timely to phone/email messages X <br /> Staff explained requirements(laws,regs,codes)clearly X <br /> Inspection reports were clear/understandable X <br /> 6.Are there any staff persons you would like to commend? <br /> None yet unhelpful <br />