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5. Consider taking signed statements in cases where facts are unclear or there is an element of controversy. <br /> 6. Thoroughly investigate the accident to identify all accident causes and contributing factors. Document details graphically. <br /> Use sketches,diagrams and photos as needed.Take measurements when appropriate. <br /> 7. All accidents involving death, disfigurement, amputation, loss of consciousness or hospitalization for more than 24 hours <br /> must be reported to Federal or State (if applicable)OSHA immediately. <br /> 8. Focus on causes and hazards. Develop an analysis of what happened, how it happened, and how it could have been <br /> prevented. Determine what caused the accident itself, not just the injury. <br /> 9. Every investigation must also include an action plan. How can such accidents be prevented in the future? <br /> 10. In the event a third party or defective product contributed to the accident, save any evidence as it could be critical to the <br /> recovery of claim costs. <br /> Accurate& Prompt Investigations <br /> • Ensures information is available <br /> • Causes can be quickly corrected <br /> • Helps identify all contributing factors <br /> • Reflects management concern <br /> • Reduces chance of recurrence <br /> Investigation Tips <br /> • Avoid placing blame <br /> • Document with photos and diagrams, if needed <br /> • Be objective,get the facts <br /> • Reconstruct the event <br /> • Use open-ended questions <br /> Questions to Ask <br /> When investigating accidents, open-ended questions such as who?, what?, when?, where?, why?, and how? will provide <br /> more information than closed-ended questions such as"Were you wearing gloves?" <br /> Examples include: <br /> • How did it happen? <br /> • Why did it happen? <br /> • How could it have been prevented? <br /> • Who was involved? <br /> • Who witnessed the incident? <br /> • Where were the witnesses at the time of the incident? <br /> • What was the injured worker doing? <br /> • What was the employee working on? <br /> • When did it happen? <br /> • When was the accident reported? <br /> 45 <br />