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I T I S I M P O RTA N T T O U S that we provide you with service that awedsyour expeaations <br /> PR <br /> OJECT and make continuous improvements in the way we serve you. In order to accomplish these <br /> ,goals we need to know how we are doing and where we can improve. <br /> PLEASE TAKE A FEW MOMENTS to answer the following questions regarding our <br /> EXCELLENCE perfmwwnce asyour consultant on this project. Thank you for your participation. We look <br /> forward to our ncxt opportunity to serve you. <br /> Gerry Salontai <br /> President <br /> 1. Did the Project Manager actively seek to understand,and address your needs and expectations? always D never <br /> 2. How would you rate the Project Manager for accessibility and responsiveness to'your requests? always D D never <br /> 3. Did the Project Manager actively seek your input and participation in the project? always D D D never <br /> 4. Were you kept informed about the progress of the project? always D D D never <br /> 5. Were schedules and deadlines met? always D D D D never <br /> 6. Please rate the final report for clarity and ease of understanding. excellent D D D poor <br /> 7. How would you rate Kleinfelder's overall performance? excellent D D poor <br /> 8. How would you rate Kleinfelder's performance relative to other consultants.,you have used? excellent D poor <br /> 9. How would you rate Meinfelder for value of service relative to the price? excellent D D D O poor <br /> What can we do to improve our service to you? <br /> Do you have any comments or questions? <br /> Name M KLEINFELDER pt%jc(d/m 1 <br />