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OTIE-� <br /> �� On.d.TOW IM.p..l.a Enlllpl.e. <br /> INVESTIGATING ACCIDENTS <br /> WHEN INVESTIGATING AN ACCIDENT, TRY TO FIND OUT: <br /> What happened (fall, spill, shock, etc.)? <br /> When (exactly) did it happen? <br /> Where (exactly) did it happen? <br /> Who was involved? <br /> How did it happen (including steps and events that preceded the <br /> incident)? <br /> Why did it happen? <br /> How can similar events be prevented it the future <br />