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L4M Position number: . 215 Pay Scale Level ENVIRONMENTAL. Status: 4 � , r POSITION DESCRIPTION E. Quality Management: • Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non -PM work. • Perform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance Center. • Ensure Cleanliness and quality of repair for all maintained vehicles. • Work with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trends. • Maintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimized. —Maintain ever shep Reef aetiyities te ensure pfopeF Feet eause • Assist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programs. • Accountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirements • Ensure Employee compliance with Safety and EPA regulations and requirements F. Financial Management: • Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfaction. • Responsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectives. • Responsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targets. • Responsible for Payroll, Purchase Order approval, as warranted, and invoice reconciliation, and fuel reconciliation. • Responsible for the customer bill back process to include identification, review and approval of bill back opportunities. Responsible for ensuring proper documentation and explanation/ reporting of re -billable activity. • Ensure data integrity in the Shop Management Online systems. Decision Making: (Type of decisions made (freedom to act), scope and impact of decision making to organization) To successfully provide operational management and financial oversight to the shift assigned. This management assignment will be responsible for operating efficiencies, revenue growth, business retention, improved customer satisfaction and improved financial performance for the location under the management of the position. Page 4 of 9 Effective: January 2013