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L"V. / -7 0 4 7 - <br />Job Description <br />111. Technician In Charge (TIC) ,--"' <br />A. Responsibilities <br />1. <br />insures techs are trained and tooled <br />2. <br />customer interaction <br />3. <br />on site coordination of work <br />4, <br />empowered to make daily decisions <br />5. <br />developer of HPWS <br />6. <br />quality assurance <br />7. <br />day to day HR responsibility <br />8. <br />safely/parts responsibility <br />B. Managerial <br />Competencies <br />1. <br />use of delegation <br />2. <br />communication <br />3. <br />leadership <br />4. <br />customer focus <br />5. <br />decisiveness <br />C. Skills Sets <br />1. <br />technical knowledge <br />2. <br />coaching skills <br />3. <br />mechanical ability <br />4. <br />diagnostic skills <br />5. <br />training skills - hands on <br />6. <br />organizational capabilities <br />7. <br />SMS knowledge <br />D. Potential Resource Pool <br />1. BMMs <br />2. Supervisors <br />3. Parts managers <br />4. Leadman <br />.N- 1W A I . 101,59 T MI HI <br />a �Er •y 1wg <br />SEP 15 2015 <br />ENVIRONMENT! <br />� IC�IT� ^C'��i.1T�AC�ITk <br />