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CONFIDENTIAL BIC Head Quarters-4900 E Dublin Granville Rd Columbus, OH 43081 LOTST. Region 6-19331 Soledad Canyon Road Canyon Country, CA 91351 August 811, 2019 Ms. Elianna Florido, REHS San Joaquin County Environmental Health Department Registered Environmental Health Specialist RE. Haz. Waste Generator Inspection Report 7.15.2019 Dear Ms. Elianna Florido, Big Lots takes its regulatory responsibility seriously, and it is our policy and practice to maintain compliance with all applicable laws and regulations. As observed during the inspection, we have a thorough and robust hazardous waste program that is appropriate for the scope and scale of the waste produced by a retail operation carrying an assortment of household consumer products. While we do not agree that all the observations and recommendations from the inspection constitute violations, let alone multiple violations from the same observation, we have taken these observations seriously and acted to improve our compliance program. Moreover, on August 6t", 2019, an independent member of our Asset Protection team verified on-site that the store team had made all the corrections set forth below. With respect to the specific points made during your most recent inspection at Lodi 4106, Big Lots responds as follows: Observation: #102 CCR 66262.11 Failed to determine if a waste is a hazardous waste. In response to the above discrepancy, store leadership secured the aisle in question to prevent customer and employee access. The spills observed were identified to be hazardous based on UL WERCSmart iPod application and Big Lots Haz Waste Program documentation. The spilled chemical powder was cleaned up using a damp paper towel to control the dust. All clean up materials and corresponding product containers were collected in a Ziploc style storage bag and sealed properly. That bag was then placed in a second Ziploc bag and sealed properly. The bag was then labeled with product description, UPC and employee initials. The bag was then placed in the correct haz waste tote, per UL WERCSmart iPod. Required information was then written on non-saleable material checklist. Leadership was retrained on proper haz waste determination and clean up procedures per Big Lots Haz Waste Program Manual. All MODS will continue to verify potential spillages of haz waste during a Weekly Haz Waste Manager Audit. District and Regional leadership will continue to regularly audit chemical aisles throughout the sales floor during store visits.