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0 0 <br /> Table of Contents <br /> Goals...................................................................................................................3 <br /> Who do You Contact? <br /> — Your local Crisis Management Team (CMT)....................................3 <br /> Examples of When to Contact the CMT <br /> — Natural Disasters.............................................................................4 <br /> — Product Problems............................................................................5 <br /> — Transit Accidents.............................................................................6 <br /> — Personnel Issues..............................................................................7 <br /> — Computer System Problems............................................................8 <br /> Communications during and after a Crisis/Disaster <br /> - Setup an Emergency Online Meeting.............................................9 <br /> - Text our Employees ......................................................................10 <br /> - Email our Customers.....................................................................11 <br /> Operations during a Crisis/Disaster <br /> - New and Existing Orders...............................................................12 <br /> - Orders and Shipping if a Branch is Down......................................12 <br /> - Shipping from Another Branch .....................................................13 <br /> - Rerouting 800 Phone Numbers.....................................................13 <br /> - Rerouting Faxes, Email and EDI.....................................................14 <br /> - Which Branches have Power Backup?..........................................14 <br /> Recovery Following a Crisis/Disaster <br /> - Datacenters-Which Branches are in each DC?.......................15-16 <br /> - How long to Recover a Datacenter?.............................................16 <br /> - Getting a Mobile Office for BR 20, 22,23 and 24.........................17 <br /> - Backup Accounting Procedures ....................................................18 <br /> - Addison, Baltimore, Edenton, Gallatin Recovery..........................19 <br /> Equipment&Vendor Sourcing for Business Recovery <br /> - Addison Equipment Sources.........................................................20 <br /> - Baltimore Equipment Sources.......................................................21 <br /> - Edenton Equipment Sources.........................................................22 <br /> N- Gallatin Equipment Sources.....................................................23-24 � <br /> - Steel Vendors................................................................................25 \O� <br /> Connector Manufacturing Dies& Inventor 26 <br /> lk <br /> - g y................................. <br /> CONFIDENTIAL- DO NOT DISTRIBUTE Z <br />