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—4 Tient Services: Call #656950 <br />. 1� Y 0 0 <br />Page 2 of 3 <br />https:Hsecure.solvone.com/correlation/DNAExClient/ExternalCallUapdatc,asp <br />5/18/2007 <br />Stage: 01 Pending Dispatch <br />Service Agent Reference Number: <br />N/A <br />Apr 27 2007 <br />[2] - What is the nature of your <br />9:49AM <br />problem?: Broken Arrow - ENV <br />Hazardous / Compliance Issues <br />[824] - What type of Broken Arrow <br />issue is this? : Annual Testing <br />[829] <br />[829] - Dispatch or Refer Caller as <br />directed by asset. : <br />Record all the information in <br />regards to what test failed and <br />what needs to be done. <br />Tell the Service Agent that they <br />MUST call SolvOne before leaving <br />the site with the resolution <br />information. <br />If any test information was sent to <br />the Broken Arrow Incoming Folder, <br />please manuall fax this to the <br />Service Agent so that they will <br />have a copy of it <br />"Priority has defaulted to P3. <br />Change Priority if necessary based <br />on the problem. <br />[2] - What is the nature of your <br />problem?: Broken Arrow - ENV <br />Hazardous / Compliance Issues <br />[824] - What type of Broken Arrow <br />issue is this? : Test Failed/Repairs <br />are needed <br />[1540] - What type of test failed? <br />Other Repairs Failed <br />[1550] - Dispatch or Refer Caller <br />as directed by asset. : <br />Choose the appropriate Priority <br />based on the repairs needed <br />Choose the appropriate Priority <br />based on the repair needed <br />[2] - What is the nature of your <br />problem?: Broken Arrow - ENV <br />Hazardous / Compliance Issues <br />[824] - What type of Broken Arrow <br />issue is this? : Test Failed/Repairs <br />are needed <br />[1540] - What type of test failed? <br />Other Tests Failed <br />[1549] - Will retesting be required <br />once repairs have been <br />completed?: Retesting is NOT <br />required once repairs have been <br />completed [1549] <br />[1824] - Dispatch or Refer Caller <br />as directed by asset. : <br />Choose appropriate priority <br />according to Broken Arrow <br />policies and procedures. <br />Apr 27 2007 <br />9:49AM <br />Per inspection, the test boot in the <br />92 octane turbine is too short, and <br />there is also a lot of corrosion. No <br />retest is needed, and there is no <br />compliance date. <br />Site Contact / Caller Name: Darren <br />https:Hsecure.solvone.com/correlation/DNAExClient/ExternalCallUapdatc,asp <br />5/18/2007 <br />