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c • • Environmental Management 2b00 Camino Ramon,Room 3E000 San Ramon,CA 94583 925-867-0241(fax) May 27,2004 VIA CERTIFIED MAIL Donna Heran, R.E.H.S. Director San Joaquin County Environmental Health Department 304 E. Weber Avenue Stockton,CA 95202-2708 re:Underground Storage Tanks Dear Ms.Heran: We recently received from your office permit renewal denials for 7644 Ashley Avenue and 345 San Joaquin Avenue,both in Stockton and 124 W Elm in Lodi. The denial form does not explain the basis for the Department's action,and does not specify what Pacific Bell must do to achieve compliance. After repeated calls to the Department,we finally spoke with Mr. Dennis Catnayak,who said that he had been directed not to tell us anything about the nature of the alleged deficiencies in our operations. We are extremely concerned that these permit renewals have been denied,and that the Department is unwilling to explain the basis for the denial. Pacific Bell is committed to operating its underground tanks in full compliance with the law,but we need your help in explaining to us what it is about these tanks that caused you to refuse to renew the permits. We are especially concerned because,depending on the nature of the problem,one or more of these tanks might require immediate,emergency attention, including temporary removal from service. If you believe that such action is warranted,we need to know that,and we need to know why,so that we can promptly fix the problem. Our company has always tried to be a good corporate citizen of San Joaquin County, and has tried in particular to cooperate with the Department in ensuring that our tanks operate safely and within the law. We sincerely hope that we can promptly work out whatever issues the Department has identified,and are available to meet with you to discuss the matter at whatever time is convenient for you. Si erely, ne Soto Regional Manager cc: Andrew Taylor Rebecca Pederson