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Stockton Dodge Service Manager Job Description <br /> * Oversee all services and workspaces in shop <br /> * Delegate and direct service tasks; monitor progress of all current and <br /> pending projects <br /> * Consistently deliver Incredible customer service experiences by offering <br /> knowledge, advice, and answering questions and concerns <br /> * Act as the highest source of information for all service, inventory, and <br /> product-knowledge concerns and work process matters (for both <br /> employees and customers) <br /> * Manage and update invoices <br /> • Communicate and maintain good relations with manufacturing reps and <br /> dealers <br /> • Monitor employee work and provide frequent progress reports In order <br /> to improve employee satisfaction and efficiency <br /> • Follow and abide by all industry standards, regulations, and laws <br /> • Help train new employees in company procedures, including safety and <br /> work processes <br /> ® Stay up to date on Industry standards and any new innovations, <br /> materials, tools and/or processes that can benefit the company <br /> • Clean and maintain the work environment to ensure equipment <br /> longevity and workplace safety <br /> • Follow company safety and waste management policies and procedures <br />