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Public Relations at the ell Scene <br />Oil spills, by their very nature are of great concern to industry, government, the <br />media and the public. <br />While containment and cleanup are the major priorities at a spill site, a prompt, <br />accurate and cooperative public information program is also essential. Public <br />relations must be considered from the outset in dealing with a spill. In fact, the <br />first reports from the scene will generally be vital in placing the incident in <br />perspective, lessening the spread of misinformation and setting the tone for <br />continuing media coverage. <br />IT CANNOT BE EMPHASIZED ENOUGH THAT FAILURE TO PROVIDE PERTINENT INFORMATION TO THE <br />APPROPRIATE GOVERNMENT AUTHORITIES, THE PUBLIC AND THE MEDIA AS QUICKLY AS POSSIBLE <br />WILL CREATE UNNECESSARY HEADACHES IN DEALING WITH A SPILL INCIDENT (AND VERY OFTEN, <br />HINDER THE JOB OF THE TECHNICAL PEOPLE RESPONSIBLE FOR THE ACTUAL CLEANUP WORK.) <br />Having said that, it follows that a plan must be in place to designate appropriate <br />spokesmen, define the kind of information that may be provided, outline the <br />procedures for passing on the information, and position an ongoing public relations <br />program that would be of value in the event of a spill. <br />Depending on the nature and location of the spill and the contingency plan in <br />effect, responsibility for providing information may be assumed by a municipality, <br />a federal agency such as the Environmental Protection Agency, by a petroleum <br />company or industrial association, or some combination of the above acting jointly. <br />Normally, several agencies and bodies would be involved and care should be taken <br />from the outset to coordinate public statements and develop a c <br />relations program. <br />The Audiences SEP 2 9 1988 <br />An oil spill almost automatically creates the following audienc4§iv' Qii Ltlke,LTH <br />scene or anywhere that people may hear about the incident: ERMIT/SERVICES <br />a. The Local Population - There may be homeowners, residents, farmers, or others <br />directly affected by the spill itself. They have a specific need for <br />information especially since the spill may present dangers to life or property. <br />They are also guaranteed to be sources of information for media representatives <br />who may come to the site or seek information by telephone. <br />b. The Media - An enterprising media representative may be the first on a scene, <br />but it is certain a newspaper, radio or television newsman will be there as <br />soon as possible, even if the site is remote, depending on the severity of the <br />spill. Any company, group or agency identified with the spill will also be <br />queried by the radia at their regional or head offices. <br />c. Assisting Forces - Police or fire departments, municipal emergency crews, <br />government agencies, or others who would normally be directly or peripherally <br />involved in an incident of this nature, have a need for information. <br />d. Special Interest Groups - Citizen groups, insurance agents, politicians, <br />etc., often are attracted to the scene for various purposes. <br />e. Any company involved in the spill and concerned about liability, image or other <br />considerations, may be present to protect its interests. <br />