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CORPORATE OFFICE <br />100 Colin Drive <br />W <br />olbrook, NY 11741-4308 <br />il Free 1-800-473-2138 <br />(631)689-0196 <br />3 <br />uaranteed <br />l' <br />www.guaronteedretums.com <br />MIDWEST DIVISION <br />100 Teduke Court <br />St. Charles, Missouri 63301 <br />Toll Free 1-800-729-3279 <br />Fax 1-800-738-8764 <br />Providing quolity phormoceuticol return goods services since 1986 <br />Dear Valued Customer: <br />Thank you for choosing Guaranteed Returns"'o ReverseLink One"TM for your return goods <br />needs. <br />Due to the overwhelming response to our °°ReverseLink One ,TM program, and the amount <br />of merchandise being received; we are experiencing approximately a 1 -week backup in <br />processing your merchandise. <br />ENCLOSED, PLEASE FIND: <br />➢ Your list of all Creditable and Non -Creditable items. Your Non -Creditable list will show <br />all of the reason codes listed for those items not eligible for credit. <br />ALSO, PLEASE NOTE: <br />➢ On the attached Returnables list, there may be "Direct Vendors" listed who will <br />issue credit directly to your pharmacy/corporate office, either in the form of a direct <br />credit, a check, or a "drop -ship credit" through your wholesaler. <br />➢ Your remaining credits will be issued as a LUMP -SUM CREDIT from your servicing <br />wholesaler. <br />Thank you again for choosing Guaranteed Returns®. We look forward to servicing your <br />pharmacy in the future. <br />At your service, <br />John Fallon <br />VP of Operations <br />Enclosures <br />e t s e required. <br />