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f <br /> rThe laboratory must submit a Customer Satisfaction Questionnaire to <br /> each of its top 40 clients based on ranking of annual client income to the I <br /> f <br /> laboratory. The customer is asked to evaluate the laboratory's <br /> performance on data quality, customer service, technical expertise,overall <br /> value and timeliness. The program administrator must receive a minimum <br /> of 20 questionnaires. <br /> Our current certification table is provided on the following pages. <br /> 1 Founded in 1937.ACIL is the trade association representing independent scientific engineering and testing firms <br /> ACIL has more than 300 member companies operating approximately 1,500 facilities throughout the United States F <br /> and the world. <br /> E <br /> i <br /> 4 <br /> f <br /> i <br /> f <br /> i <br /> 1 <br /> 6 <br /> itf <br /> I <br /> i <br /> {l. <br /> i <br /> l <br /> i <br /> f <br /> i <br /> 1 <br /> i <br /> I <br /> i <br /> I <br /> i <br /> f <br /> I <br /> Page 12 of 29 <br />