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' The laboratory must submit a Customer Satisfaction Questionnaire to <br /> each of its top 40 clients based on ranking of annual client income to the ! <br /> laboratory.. The customer is asked to evaluate the laboratory's <br /> performance on data quality, customer service, technical expertise, overall { <br /> value and timeliness. The program administrator must receive a minimum <br /> of 20 questionnaires. <br /> F <br /> Our current certification table is provided on the following pages. E <br /> 1 Founded in 1937.ACIL is the trade association representing independent scientific engineering and testing firms <br /> ACIL has more than 300 member companies operating approximately 1,500 facilities throughout the United States C <br /> and the world. <br /> !t <br /> t <br /> t <br /> i <br /> ii <br /> I <br /> i <br /> 1 <br /> I <br /> I <br /> I <br /> f <br /> l <br /> L <br /> I <br /> I <br /> I <br /> i <br /> Page 12 of 29 <br />