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3-19 3.4.2 Inspection of Records (14 CCR, Sections 17414(b) and (c)) In accordance with 14 CCR, Section 17414(b), all records are maintained at either the RRF or landfill administration office for a period of at least three years and are available for inspection by the LEA and duly authorized regulatory agencies having jurisdiction over this facility during all normal business hours. In accordance with 14 CCR, Section 17414(c), copies of specific records will be submitted to the LEA as requested or at a frequency approved by the LEA. 3.4.3 Special Occurrences The Contingency Plan will continue to remain in effect during the life of the landfill and RRF. The plan describes procedures for reporting special occurrences including fires, earth slides, accidents, spills, and other extraordinary situations. A copy of the Contingency Plan is included as Appendix D. A Special Occurrence Log is maintained at the RRF office trailer in accordance with 14 CCR, Section 17414(d). The operator will notify the LEA by telephone within 24 hours of all incidents (e.g., fires, explosions, accidents, etc.) requiring the implementation of emergency procedures. Operating personnel are trained to report any special occurrence to the Operations Manager or their designee. Special Occurrences that may be recorded in the log book include, but are not limited to the following: fires, flooding, significant injuries, accidents, property damage, earthquakes, explosions, hazardous or prohibited waste incidents, severe weather, and other unusual occurrences. The log records the date, time, and an explanation of the incident, as well as actions taken to mitigate the occurrence. Forward currently documents illegal dumping that occurs around or near the facility prior to clean up and documents spills and accidents that occur at or near the facility. It should also be noted that for additional documentation, Forward will take photos of the litter before and after when there is an excessive amount of offsite litter (refer to Section 3.2.3). 3.4.4 Public Complaints In accordance with 14 CCR, Section 17414(e), the operator maintains a record of any written public complaints including the nature of the complaint; the date of the complaint; name, address, telephone number of the person(s) making the complaint, and any action(s) taken by the operator in response. Copies of all written complaints and the operator's actions to resolve the complaints are kept on site and available upon request, in accordance with the site's SWFP. Forward Resource Recovery Facility SWT Engineering Transfer/Processing Report-November 2014 z:\prcjects\allied waste\forward\resource recovery facility\5 yr permit rvw 2013-14\tpr 2014\text\sec3.doc