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SA NUJ OAHU I N Environmental Health Department ■ COUNTY p Greorness grows Mere. Timeln: 1:19pm ^'l7FDR Time Out: 2:00 om Food Program Complaint Inspection Report Name of Facility: Wingstop Date: 08/31/2020 Address: 5052 WEST LN, STOCKTON 95210 Owner/Operator: RANJAN BHASIN Telephone: (209)477-8207 Program Element: 1600-FOOD PROGRAM Complaint#: C00052526 DESCRIPTION OF COMPLAINT ALLEGATIONS The San Joaquin County Environmental Health Department received the following complaint: COMPLAINANT ORDERED BONELESS CHICKEN BEAST BITES ON 8/26/2020 AT 12:10 PM. EMPLOYEE TOLD THEM IT WOULD BE READY IN 18 MINUTES. COMPLAINANT ARRIVED AT 12:40 TO PICK UP ORDER AND COOK INFORMED THEM THEY FORGOT TO MAKE THEIR ORDER AND STARTED IT RIGHT AWAY, COMPLAINANT ALLEGES THAT THE FOOD ONLY TOOK 5 MINUTES AND THOUGHT IT WAS A LITTLE STRANGE BECAUSE THEY WERE TOLD IT WOULD TAKE ABOUT 18 MINUTES. COMPLAINANT GOT FOOD AND STARTED EATING IT AROUND 12:50. COMPLAINANT STATED FIRST PIECE TASTED OFF. COMPLAINANT CHECKED SECOND PIECE AND IT APPEARED TO BE RAW. COMPLAINANT ALLEGES AT AROUND 4:45 THEY BECAME VERY DIZZY AND NAUSEOUS. AT ABOUT 5:00 THEY STARTED VOMITING AND HAD DIARRHEA. COMPLAINANT COULD NOT DRIVE HOME FROM WORK BECAUSE THEY WERE SO DIZZY. SPOUSE HAD TO DRIVE THEM HOME. COMPLAINANT ALLEGES THEY WERE STILL VOMITING AT MIDNIGHT. COMPLAINANT DID NOT SEE DOCTOR BUT CALLED PUBLIC HEALTH. COMPLAINANT STATES THEY STILL FEEL NAUSEOUS AND FATIGUED. VIOLATIONS AND CORRECTIVE ACTIONS Items listed on this report as violations do not meet the requirements set forth in the California Health and Safety Code commencing with section 7; 113700.All violations must be corrected within specified timeframe. Violations that are classified as"MAJOR"pose an immediate threat to public health and have the potential to cause foodborne illness.All major violations must be corrected immediately.Non-compliance may warrant immediate closure of the food facility. OVERALL INSPECTION NOTES AND COMMENTS OBSERVATIONS Name on Food Safety Certificate: Expiration Date: Warewash Chlorine(Cl): ppm Heat: °F Water/Hot Water Ware Sink Temp: 120°F Quaternary Ammonia(QA): 200 ppm Hand Sink Temp: 100°F FOOD ITEM--LOCATION--TEMP°F--COMMENTS No Temperature Data Collected NOTES Upon arrival, I spoke with the manager on site in regards to the nature of the complaint.The manager stated that a complaint was made with the store manager but the situation was resolved after they discussed the matter. The manager stated the the chicken breast bites or boneless wings are prepared in 6.5 minutes, this is monitored but a timer that is pressed as soon as the wings are placed into the deep fryer.All items used are precooked and kept frozen until placed into the deep fryer.All items that are placed into the deep-fryer are on a timer system that is followed by al staff no exceptions, even if an order was forgotten and done as quickly as possible. Boneless wings were checked as they came out of the deep fryer, observed the chicken at 270F after being cooked for 6.5 minutes.A few of the boneless wings were opened by the manager to observe if any of the wings were still raw, however all wings opened were cooked completely. I continued to ask the manager a few moreQuestions, in which she stated no employee has been ill on site, has left the country for any reason or returned, and no changes have been made to the regular supplier of food products that they are aware of. Observed no violations while on site. FA0002784 C00052526 SCO04 08/31/2020 EHD 16-23 Rev.8/11/2020 Page 1 of 2 Food Program Complaint Inspection Report 1868 E. Hazelton Avenue I Stockton, California 95205 1 T 209 468-3420 1 F 209 464-0138 1 www.sjgov.org/ehd