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Off1Ce DEPOT <br /> H P — Office Depot Returns Process O eMax <br /> Off ice Depot J Office Depot RCC "s HP Returns Center HP Disposition <br /> stores 411 � � FedEx � Rernan & • _ <br /> MW <br /> Atlanta,GA La Vergne,TN La Vergne,TN <br /> Stock Rotations f Fullerton, CA <br /> Office • • DC4Indianapolis, IN <br /> I <br /> Refused Shipments <br /> Store and DC Returns OD RCC Returns Process HP Returns Process HP Disposition (Reman/Recycling) <br /> • Damaged & Defective HP provides OD with FedEx receives product, Return to stock—factory <br /> • Refused Shipments monthly eligibility report sorts by reseller sealed <br /> • Stock Rotations Information loaded in FedEx identifies CT#,Sku's, • Refurbishment— <br /> Inmarsystems <br /> (POG resets 3-4 times a year) quantities PC's/printers <br /> • Upon inbound receipt, FedEx processes receipt • Scrap/Recycling <br /> eligibility is determined <br /> • Eligible products are HP generates a credit that <br /> staged,then prepared for is used by Accounts <br /> shipment once a week Payable to reconcile <br /> • OD generates a credit with against the debit. <br /> unique tracking number • FedEx dispositions product <br /> • Ineligible products are • Non-HP receipts processed <br /> scrapped by Inmar without credit to OD of <br /> o <br /> HP Policy - PSG/Printers (RMIP) & Supplies (2/ Cap) <br />