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TABLE OF CONTENTS <br /> 1.0 Agency Roles & Responsibilities..........................................................................1 <br /> 2.0 Procedures for Responding to Complaints.........................................................3 <br /> 2.1 Responding to Spill Reports................................................................................3 <br /> 2.2 Reporting Scenarios ............................................................................................4 <br /> 3.0 Spill/Illicit Discharge Investigations..................................................................5 <br /> 3.1 Indicator Monitoring...........................................................................................6 <br /> 3.2 Evidence Collection............................................................................................8 <br /> 3.3 Collect samples ...................................................................................................9 <br /> 3.4 Create Sketches or Maps.....................................................................................9 <br /> 3.5 Other Data......................................................................................................... 10 <br /> 4.0 Cleanup Efforts...................................................................................................10 <br /> 4.1 Coordinate Efforts............................................................................................. 10 <br /> 4.2 Locate the Source.............................................................................................. 10 <br /> 4.3 Attempt to Locate the Responsible Party.......................................................... 11 <br /> 4.4 Perform Cleanup ............................................................................................... 11 <br /> 4.5 Work Toward Cost Recovery............................................................................ 11 <br /> 5.0 Documentation and Reporting...........................................................................11 <br /> Appendices <br /> Appendix A—IDDE Source Investigation and Corrective Actions Procedure & <br /> Forms <br /> Appendix B — Cal OES Spill/Release Notification Guidance <br /> Appendix C— Indicator Parameter Overview <br /> Appendix D— Indicator Monitoring Chain of Custody (COC) <br /> RE1%1..41C,.j ,V "L.01f11% r1m <br /> MAY 10 2056 <br /> ENVIRONMENTAL HEALTH <br /> DEPARTMENT <br /> i <br />