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Notice <br /> Veeder-Root makes no warranty of any kind with regard to this publication, including, but not limited to,the implied warranties of <br /> merchantability and fitness for a particular purpose. <br /> Veeder-Root shall not be liable for errors contained herein or for incidental or consequential damages in connection with the <br /> furnishing, performance,or use of this publication. <br /> Veeder-Root reserves the right to change system options or features,or the information contained in this publication as approved <br /> by ARB. <br /> This publication contains proprietary information which is protected by copyright.All rights reserved. No part of this publication <br /> may be modified or translated to another language without the prior written consent of Veeder-Root. <br /> Contact TLS Systems Technical Support for additional troubleshooting information at 800-323-1799. <br /> DAMAGE CLAIMS/LOST EQUIPMENT <br /> Thoroughly examine all components and units as soon as they are received. If any cartons are damaged or missing, write a <br /> complete and detailed description of the damage or shortage on the face of the freight bill. The carrier's agent must verify the <br /> inspection and sign the description. Refuse only the damaged product, not the entire shipment. <br /> Veeder-Root must be notified of any damages and/or shortages within 30 days of receipt of the shipment,as stated in our Terms <br /> and Conditions. <br /> VEEDER-ROOT'S PREFERRED CARRIER <br /> 1. Contact Veeder-Root Customer Service at 800-873-3313 with the specific part numbers and quantities that were missing <br /> or received damaged. <br /> 2. Fax signed Bill of Lading (BOL)to Veeder-Root Customer Service at 800-234-5350. <br /> 3. Veeder-Root will file the claim with the carrier and replace the damaged/missing product at no charge to the customer. <br /> Customer Service will work with production facility to have the replacement product shipped as soon as possible. <br /> CUSTOMER'S PREFERRED CARRIER <br /> 1. It is the customer's responsibility to file a claim with their carrier. <br /> 2. Customer may submit a replacement purchase order. Customer is responsible for all charges and freight associated with <br /> replacement order.Customer Service will work with production facility to have the replacement product shipped as soon as <br /> possible. <br /> 3. If"lost"equipment is delivered at a later date and is not needed,Veeder-Root will allow a Return to Stock without a restocking <br /> fee. <br /> 4. Veeder-Root will NOT be responsible for any compensation when a customer chooses their own carrier. <br /> RETURN SHIPPING <br /> For the parts return procedure, please follow the appropriate instructions in the "General Returned Goods Policy" pages in the <br /> "Policies and Literature" section of the Veeder-Root North American Environmental Products price list. Veeder-Root will not <br /> accept any return product without a Return Goods Authorization (RGA) number clearly printed on the outside of the package. <br /> FOR INSTALLATIONS IN THE STATE OF CALIFORNIA <br /> Please refer to the California Air Resources Board Vapor Recovery Certification Phase II EVR Executive Order web site <br /> (www.arb.ca.gov/vapor/eo-evrphaseH.htm)for the latest manual revisions pertaining to Executive Order VR202(Healy Phase II <br /> EVR System Including ISD System). <br /> ©Veeder-Root 2013.All rights reserved. <br /> ID-ii <br /> EARB Approved IDM 10 -Veeder Root ISD Vapor Flow Meter-Executive Order VR-202 <br />