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Complaint Investigation Summary Report#:5105 <br /> COMPLAINT ID: C00053165 Site Location: 6200 PACIFICAVE <br /> Received by: EE0003600 BLACKWELL Received Date: 12/18/2020 Complaint Received Via: PHONE <br /> Assigned To: EE0003361 FLOHRSCHUTZ Assigned Date: 12/18/2020 <br /> Program/Element Code 1600-FOOD PROGRAM <br /> Nature of complaint: <br /> COMPLAINANT STATES PEOPLE ARE SPITTING ON THE WALL IN THE DRIVE THRU.COMPLAINANT STATES THERE IS A LOT OF SPITAND <br /> IT IS LESS THAN SIX FEET FROM YOUR FACE WHEN SITTING IN THE DRIVE THRU.COMPLAINANT IS CONCERNED ABOUT THE SPITAND <br /> COVID EXPOSURE.COMPLAINANT HAS COMPLAINED TO THE RESTAURANTAND THE RESTAURANTS HEADQUARTERS AND NOTHING HAS <br /> BEEN DONE. <br /> COMPLAINANT REQUESTS A CALL BACK FROM THE INSPECTOR" <br /> PROPERTY INFORMATION <br /> Facility:FA0002344-JACK IN THE BOX#460 <br /> Site Location 6200 Pacific Ave District 002-MILLER,KATHERINE <br /> Stockton,CA 95207 location Code <br /> Cross Street PACIFIC APN <br /> ------------------------------------------------- <br /> Complaint Status: <br /> Date Abated: Abated By: <br /> -- ----- --------------------------------------------- <br /> Activity Summary <br /> Activity Date Recorded by <br /> 12/22/2020 Received the following complaint: COMPLAINANT STATES PEOPLE ARE FLOHRSCHUTZ <br /> SPITTING ON THE WALL IN THE DRIVE THRU. COMPLAINANT STATES <br /> THERE IS A LOT OF SPIT AND IT IS LESS THAN SIX FEET FROM YOUR <br /> FACE WHEN SITTING IN THE DRIVE THRU. COMPLAINANT IS CONCERNED <br /> ABOUT THE SPITAND COVID EXPOSURE. COMPLAINANT HAS <br /> COMPLAINED TO THE RESTAURANTAND THE RESTAURANTS <br /> HEADQUARTERS AND NOTHING HAS BEEN DONE. <br /> Contacted store manager Patty who stated that this complaint is a"lie" and she <br /> stated that store manager was going to contact me. I emailed store manager Karla <br /> Cortes and she called me back. She stated that she is aware if this complaint. She <br /> has spoken and left him voice messages. Manager stated that she has not seen <br /> customers spit, but that wooden wall at the drive thru is very stained. They have <br /> powered washed it several times (last time was a week ago) and that stains do not <br /> come off. They currently have a work order for someone to paint those walls. It will <br /> take a while since maintenance dept ifs short staffed. <br /> Called complainant and left a voice message <br /> 5105.rpt Page 1 of 1 <br />