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Complaint Investigation Summary <br /> Report #: 5105 <br />COMPLAINT ID: C00053495 Site Location: 3264 W HAMMER LN <br />Received by: EE0009830 SAUERS Received Date: 3/1/2021 <br /> Complaint Received Via: PHONE <br />Assigned To: EE0006213 PEDRAZA Assigned Date: 3/1/2021 <br />Program/Element Code 1600 - FOOD PROGRAM <br />Nature of complaint: <br />COMPLAINANT ALLEGES SOMETHING TASTES OFF WITH THE FOOD AT THIS FACILITY. COMPLAINANT BELIEVES THE OIL MUST BE OLD. <br />CHICKEN WAS NOT CRISPY AND THE MASHED POTATOES TASTED OLD. <br />***PLEASE CALL COMPLAINANT WITH FINDINGS. <br />PROPERTY INFORMATION <br />Facility: FA0001886 - KENTUCKY FRIED CHICKEN #206 <br />Site Location 3264 W HAMMER LN District 002 - MILLER, KATHERINE <br />STOCKTON, CA 95209--273 Location Code 01 - STOCKTON <br />Cross Street HAMMER APN 08240010 <br />Complaint Status: <br />Date Abated : Abated By: 213 <br />Activity Summary <br />Activity Date Recorded by <br />03/02/2021 complaint received 3-1-21. I went to the facility and spoke with the manager. I PEDRAZA <br />informed her about a complaint this department received regarding the the food <br />tasting off, the oil tasting old, the chicken not being crispy and the mashed <br />potatoes tasting old. The manager stated that they have not received any <br />complaints regarding this matter. <br />Per the manager the oil is cleaned 2 times per day. The oil appears normal now. <br />The temperature of the oil is between 350 F to 400 F. The Chicken just cooked in <br />the oil is at 210 F (crispy chicken). Crispy chicken is held for 2 hours in the <br />warmer. color coded to know the time it should be held for. The chicken in the <br />warmer looks crispy. Mashed potatoes are prepared every 4 hours by adding 200 <br />F water and mixing. The mashed potatoes also use color coded tags for the 4 <br />hours. <br />5105. rpt Page 1 of 1