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Complaint Investigation Summary Report#: 5105 <br /> COMPLAINT ID: C00053398 Site Location: 314 N WILSON WY <br /> Received by: EE0000467 CARRUESCO Received Date: 2/10/2021 Complaint Received Via: INTERNET/EMAIL <br /> Assigned To: EE0009832 ACEVEDO Assigned Date: 2/10/2021 <br /> Program/Element Code D004-2020 COVID-19 <br /> Nature of complaint: <br /> COMPLAINANT WENT THROUGH DRIVE THROUGH ON 2/9/21 AND NOTICED THE PERSON TAKING THE ORDER WAS NOT PROPERLY <br /> WEARING THEIR MASK PROPERLY.THEIR NOSE WAS NOT COVERED.COMPLAINANT ALLEGES THEYALSO NOTICED A FRY COOK WAS <br /> DROPPING FISH WITHOUT THEIR NOSE OR MOUTH COVERED AND THEY WERE TALKING OVER THE PHONE. <br /> PROPERTY INFORMATION <br /> Facility:FA0001764-Long John Silver's 32098 <br /> Site Location 314 N WILSON Way District 001-VILLAPUDUA,MIGUEL <br /> Stockton,CA 95205 Location Code 01 -STOCKTON <br /> Cross Street MINER APN 15302024 <br /> Complaint Status: <br /> Date Abated: y �'[ ti� Abated By. )Ntmt,�Sa <br /> --------------------------------------------- <br /> Activity Summary <br /> Activity Date Recorded by <br /> 02/12/2021 Complaint inspection. See official inspection report. ACEVEDO <br /> Upon arrival, I observed all staff on site wearing face masks that are covering their <br /> mouth and noses at this time. I spoke with the manager on site, explained the <br /> reason for my visit and asked if they were aware of a complaint being made of this <br /> nature. The manager stated that masks are required to be worn by all staff on site <br /> at all times, this means worn properly with the mouth and nose fully covered. The <br /> manager stated that there has been times in which a staff member may have <br /> lowered their mask in order to speak to another associate who could of had <br /> trouble hearing due to the mask's interference. The manager continued to state <br /> that, during phone calls, or any other task performed in the kitchen, a mask must <br /> be worn properly on site at all times. I reminded the manager of the state mandate <br /> in regards to mask wearing inside of the facility and the importance of social <br /> distancing. <br /> Observed no violations while on site at this time. <br /> Official inspection report emailed to Ijs32098@ljsilvers.com. <br /> Official inspection report discussed with Charlene Robles, signature not obtained <br /> at this time. <br /> 5105.rpt Page 1 of 1 <br />