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Complaint Investigation Summary Report #: 5105 <br />COMPLAINT ID: C00053577 Site Location: 5835 E CHEROKEE RD <br />Received by: EE0000014 MORENO <br /> Received Date: 3/22/2021 Complaint Received Via: PHONE <br />Assigned To: EE0009834 SUSZYCKI <br /> Assigned Date: 3/22/2021 <br />Program/Element Code 4200 - LIQUID WASTE PROGRAM <br />Nature of complaint: <br />SURFACING SEWAGE (NEXT TO UNIT #18) <br />PROPERTY INFORMATION <br />Facility: FA0002218 - BEL AIR MOBILE ESTATE <br />Site Location 5835 E CHEROKEE RD <br /> District 002 - MILLER, KATHERINE <br />STOCKTON, CA 95215 <br /> Location Code 99 - UNINCORPORAITD AREA <br />Cross Street CHERRYLAND <br /> APN <br />Complaint Status: <br />Date Abated: Abated By: <br />Activity Date <br />03/23/2021 <br />03/23/2021 <br />03/24/2021 <br />03/29/2021 <br />03/30/2021 <br />Activity Summary <br />Reviewed the complaint and printed a satellite image of the property using Parcel <br />Viewer. <br />Visited the property for a complaint investigation. I could see where lye was thrown <br />down and a clean-up attempted around the connection to Unit #19. I knocked on <br />the door but no one answered. I spoke to a few of the neighbors and they said it <br />had been an issue for at least a week and it was not the first time that unit had <br />surfacing sewage. The neighbors also commented, which was reiterated by the <br />complainant when I spoke to her, that several other units have also had sewage <br />issues. I posted a Sewage Disposal Notice to Abate and called the management <br />company. I asked the management company to leave a message for the on-site <br />manager to get back to me. <br />Used the pictures taken during my complaint investigation to create a detailed <br />photographic log. Printed it and attached it to the notice and complaint. <br />Turned the complaint in for review. <br />MAILED REGULAR SEWAGE DISPOSAL NOTICE TO ABATE WITH PHOTO <br />LOG DATED 3/23/2021 TO PROPERTY OWNER. <br />BEL AIR MANUFACTURED HOUSING COMMUNITY LLC <br />BEL AIR MOBILE ESTATE <br />6653 EMBARCADERO DR STE C <br />STOCKTON CA 95215 <br />Received a call from Erica the park manager. She told me that everything has <br />been taken care of and that no one is reporting any new clogs or surfacing <br />sewage. I told her that if I got another complaint I may have to start charging the <br />owner for the county's time. <br />Recorded by <br />SUSZYCKI <br />SUSZYCKI <br />SUSZYCKI <br />BALLWAHN <br />SUSZYCKI <br />03/30/2021 Abated the complaint and turned it in for review. SUSZYCKI <br />5105.rpt <br /> Page 1 of 1