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STATE OF CALIFORNIA . DEPARTMENT OF TRANSPORTATION <br /> CUSTOMER SERVICE QUESTIONNAIRE <br /> TR-0166 PERMIT NUMBER <br /> 1011-6SV-0285 <br /> Dear Customer, <br /> Our goal is to provide the best possible to our customers. Please take a few minutes to <br /> complete this questionnaire. Your comments will enable us to see how we are doing overall and any <br /> area which may need improvement. <br /> PLEASE TELL US HOW WE'RE DOING <br /> i INSIDE`THE OFFICE' �' � � EXCELLENT VERY G0013' 12- <br /> Staff <br /> Staff courteous and helpful <br /> Staff quick and efficient <br /> Explanations and instructions clear <br /> } <br /> s � <br /> Timely response <br /> Receiving information or answers <br /> r INSPECTION rz � �� f � sv � "� ; . <br /> ,X � .'rte'`�C' s 'f <br /> fi` i r �d <br /> �ti�n <br /> Inspector courteous and helpful <br /> Pre-construction meeting set and held in <br /> a timely manner <br /> Inspector at job site frequently <br /> Inspector able to answer questions and <br /> deal with problems <br /> What would you say our overall <br /> performance is? <br /> !s there a staff person you would like to STAFF'S NAME <br /> commend? <br /> COMMENTS: <br /> NAME (Optional) BUSINESS PHONE NUMBER DATE <br />