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CBRE I Business Continuity Management <br />Business Impact Analysis <br />The following BIA outlines the impact of disruption specific to this CBRE managed site. <br />1 ) Assess the impact over time (if applicable), if you could not continue to conduct the following activities <br />(L=Low, M=Medium, H=High, VH=Very High). For activities not carried out at the managed site <br />choose "N/A". When choosing impact levels, consider dependencies (e.g. CCN cannot work without <br />Electricity). <br />2) Recovery Time Objective (RTO) — The maximum duration of time within which an activity must return to <br />operational status after a disruption. <br />3) Ensure all required services are covered by a vendor on the vendor contact list. <br />Service <br />0-1hour <br />1-4 hours <br />4-24 hours <br />1-2 days 2 days— 1 week +1 week <br />L <br />L <br />R.T.O. <br />Access Control <br />CCTV <br />I Cleaners <br />L <br />Communication Systems <br />M <br />Diesel Fuel <br />H <br />Electrical <br />H <br />Elevators <br />H <br />Emergency Generator <br />V <br />Fire Sprinklers <br />H <br />Fire/Life/Safety Systems <br />H <br />Heating/Gas <br />H <br />HVAC <br />H <br />L <br />IT <br />Landscape <br />L <br />Escalators <br />N/A <br />Pest Control <br />L <br />Plumbing <br />M <br />Postal Service <br />N/A <br />Reception <br />N/A <br />Security <br />H <br />Sewage <br />M <br />Water — Tenant Supply <br />H <br />Window Cleaning <br />L <br />CBRE <br />