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SAN JCWJIN <br /> Environmental Health Department <br />----COUNTY <br />(ftrirss 17 I Time In: 9:46 am <br /> <br />Time Out: 10:05 am <br />COMPLAINT INSPECTION REPORT <br />Name of Facility: MCDONALDS #3017 Date: 07/27/2021 <br />Address: 8020 LOWER SACRAMENTO RD, STOCKTON 95210 <br />Owner/Operator: SCHRADER, NANCY Telephone: (209) 478-0234 <br />Program Element: 1600 - FOOD PROGRAM Complaint #: C00054068 <br />Responsible Party Contact: <br />DESCRIPTION OF COMPLAINT ALLEGATIONS <br />The San Joaquin County Environmental Health Department received the following complaint: <br />COMPLAINANT ORDERED A MCFLURRY FROM THIS FACILITY. COMPLAINANT ALLEGES THE EMPLOYEE <br />DROPPED THE CUP ON THE FLOOR, COMPLAINANT ASKED FOR A NEW CUP AND EMPLOYEE TRIED TO PUT ICE <br />CREAM FROM CUP THAT WAS ON THE FLOOR INTO A NEW CUP, COMPLAINANT ASKED FOR NEW ICE CREAM <br />AND EMPLOYEE GOT AN ATTITUDE WITH COMPLAINANT. <br />VIOLATIONS AND CORRECTIVE ACTIONS <br />Items listed on this report as violations do not meet the requirements set forth in the California Health and Safety Code commencing with section 7; <br />113700. All violations must be corrected within specified timeframe. Violations that are classified as "MAJOR" pose an immediate threat to public health <br />and have the potential to cause foodbome illness. All major violations must be corrected immediately. Non-compliance may warrant immediate closure of <br />the food facility. <br />OVERALL INSPECTION NOTES AND COMMENTS <br />FOOD ITEM -- LOCATION --TEMP ° F -- COMMENTS <br />No Temperature Data Collected <br />NOTES <br />I went to the facility and spoke to the manager who was not aware of the complaint. <br />Per manager the protocol is once an item is dropped, the item (food or utensil etc.) is thrown away and hands are washed <br />and the employee is to make a new product for the customer. <br />The manager said her will follow up with staff and ensure that staff is following th policy. <br />The person in charge is responsible for ensuring that the above mentioned facility is in compliance with all applicable sections of the California Health and <br />Safety Code. If a reinspection is required, fees will be assessed at the current hourly rate. <br />Received by: Name and Title: Boun, manager, <br />EH Specialist: STEPHANIE RAMIREZ Phone: (209) 616-3069 <br />FA0002724 C00054068 SC004 07/27/2021 <br />END 16-23 Rev. 01/07/2021 <br /> <br />Page 1 of 1 Complaint Inspection Report <br />1868 E. Hazelton Avenue I Stockton, California 95205 I T 209 468-3420 I F 209 464-0138 I www.sjgov.org/ehd