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Complaint Investigation Summary Report #. 5105 <br />COMPLAINT ID: C00054090 <br /> <br />Site Location: 1009 N WILSON WAY <br /> <br />Received by: EE0007541 FIELD <br /> Received Date: 7/30/2021 Complaint Received Via: PHONE <br />Assigned To: EE0009832 ACEVEDO <br /> Assigned Date: 7/30/2021 <br />Program/Element Code 1600 - FOOD PROGRAM <br />Nature of complaint: <br />COMPLAINANT WENT TO FACILITY 7/29/2021 BETWEEN 10 - 10:30 PM AND ORDERED A QUARTER POUNDER MEAL. TOOK MEAL HOME AND <br />WHILE EATING, NOTICED MEAT TASTED FUNNY BUT LOOKED OKAY. AFTER CONSUMING 3/4 OF HAMBURGER, COMPLAINANT NOTICED <br />THE MEAT WAS RAW RED. (COMPLAINANT TOOK PICTURES IF NEEDED). THIS MORNING AROUND 8 AM COMPLAINANT STARTED HAVING <br />DIARRHEA AND STOMACH CRAMPS. COMPLAINANT REQUESTS CALL BACK AFTER INSPECTION. <br />PROPERTY INFORMATION <br />Facility: FA0000972 - MCDONALDS #969 <br />Site Location 1009 N WILSON WAY <br />STOCKTON, CA 95205 <br />Cross Street WILSON <br /> <br />District <br />Location Code <br />APN <br />001 - VILLAPUDUA, MIGUEL <br />01 - STOCKTON <br />15104424 <br /> <br />Complaint Status: <br />Date Abated : <br />2-1 <br /> <br />Abated By: (0 3 <br />Activity Date <br />08/04/2021 <br />Activity Summary <br />Recorded by <br />Went to the facility and spoke with the manager. I informed the manager of the PEDRAZA <br />complaint regarding a quarter pounder meal, purchased at this facility, and the <br />complainant states the meat was not fully cooked. The manager has had a <br />complaint from a customer regarding this matter. <br />The manager allowed me to take a look at the process used for making the <br />quarter pounder. <br />The meat is fresh and it is cooked to order. It is stored in the walk in cooler, <br />current temperature at 39F, and then transferred to the preparation cooler, current <br />temperature at 40 F. The manager cooked a quarter pounder patty for 80 seconds <br />and the temperature, after cooked, was taken at 192 F. Also the inside of the meat <br />was observed and it appeared cooked. <br />The condiments in this particular meal were onion, pickles, muster, cheese. The <br />condiments are held at ambient temperature for 2 hours and then if any left <br />discarded. Per manager, no employees have traveled outside the country, <br />employees don't work at other food facilities, employees have not reported being ill <br />a week before of after the alleged complaint. <br />Hand washing occurs every 30 minutes or between tasks, handwashing facilities <br />provided. <br />Utensil washing is done manually which appears ok. Employees are trained in <br />food safety. <br />The report was emailed to melissac@mcdgs.org. <br />5105.rpt Page 1 of 1