Laserfiche WebLink
Complaint Investigation Summary Report #: 5105 <br />COMPLAINT ID: C00054069 Site Location: 864 W CHARTER WAY <br />Received by: EE0009830 SAUERS <br /> Received Date: 7/23/2021 Complaint Received Via: PHONE <br />Assigned To: EE0004589 LINHARES <br /> Assigned Date: 7/23/2021 <br />Program/Element Code 1600- FOOD PROGRAM <br />Nature of complaint: <br />COMPLAINANT ALLEGES THE FOOD AT THIS FACILITY IS OLD/NOT FRESH. COMPLAINANT TOOK FOOD BACK TO HAVE IT REMADE AND <br />AGAIN THEY RECEIVED OLD FOOD. COMPLAINANT WENT BACK AND EMPLOYEE REFUSED TO REMAKE FOOD AND JUST GAVE A REFUND. <br />***PLEASE CALL COMPLAINANT WITH FINDINGS. <br />PROPERTY INFORMATION <br />Facility: FA0004680 - TACO BELL #18799 <br />Site Location 864 W CHARTER WAY <br />STOCKTON, CA 95206 <br />Cross Street CHARTER <br /> <br />District 001 - VILLAPUDUA, MIGUEL <br /> <br />Location Code 01 - STOCKTON <br /> <br />APN 16323048 <br /> <br />Complaint Status: 046 <br />Date Abated: (3— LA — 2_ 1 Abated By: L\ e s <br />Activity Summary <br />Activity Date Recorded by <br />07/30/2021 Complaint investigation conducted concurrently with routine. No major violations LINHARES <br />identified this date. No re-inspection required. Inspection report e-mailed to Anil <br />Chand, GM rs018799©tacobell.com <br />08/04/2021 Called and spoke to the complainant to discuss the results of my investigation <br />conducted 7-30-21. I let her know that the food on site was well before the USE <br />BY dates and food was being prepared and held at proper temperatures. <br />Complainant stated that the staff was very rude. I let her know that we enforce <br />food safety, not customer service. Complaint abated this date. <br />LINHARES <br />5105.rpt <br />Page 1 of 1