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Complaint Investigation Summary Report #: 5105 COMPLAINT ID: C00054291 Site Location: 2472 E ROBINDALE AVE Activity Summary Activity Date Recorded by 10/22/2021 Received a message from the tenant stating that the owner told her that he is SUSZYCKI going to fix the plumbing. Sent an email to Code Enforcement to update them as they have a case on the property as well. 10/26/2021 Received a detailed email with several pictures of dead rats from the tenant. I SUSZYCKI directed the tenant to speak with Code Enforcement has the have authority over those issues. 10/26/2021 Received a call from the owner Tony stating that the tenant is damaging the home SUSZYCKI herself and not paying rent. Tony says because of the moratorium on evictions he can not remove her. I told Tony that the only issue EHD has is the open pipes and the sewage discharge, the rest of the issues are under the authority of Code Enforcement. 11/08/2021 Reviewed the complaint and looked up the property. No new permits have been SUSZYCKI taken out. 11/08/2021 Visited the property and knocked on the door. No one answered. The front yard SUSZYCKI was full of junk and trash and the home is still in a dilapidated state. I was unable to confirm if the plumbing behind the house is still open. 11/08/2021 Used the pictures taken during my status check to create a photographic log. SUSZYCKI Filed out a Sewage Disposal Notice to Abate. Turned the complaint in for review. 11/15/2021 MAILED REGULAR SEWAGE DISPOSAL NOTICE TO ABATE, WITH PHOTO BALLWAHN LOG, DATED 11/8/2021 TO PROPERTY OWNER. TCWB INC 1568 MISSION SPRING CIR SAN JOSE CA 95131 11/22/2021 The owner Tony called and said that he has a plumber and pulled permits to repair SUSZYCKI the sewer line. 12/06/2021 Called Tony and told him that I saw his people doing work on the sewer line when I SUSZYCKI was by the property for another complaint. I also let him know that the neighbor is upset about his tenants dumping trash on to the easement. 12/23/2021 Returned a call from Mr. Leung. He stated that everything is fixed and that they SUSZYCKI pump all the sewage out from under the home. I told him, because it is raining very heavy today, I will go out for a final inspection later when it is dry. 01/05/2022 Received a call from Tony Leung, he wanted to send me pictures showing the SUSZYCKI repairs. I told him that would work since I observed the contractors working on it the last time I was out. Received the pictures, attached one, and abated the complaint. Turned the complaint in for review. 5105. rpt Page 2 of 2