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r SAN JOAQUIN <br />-COUNT Y— <br />urea mess grows here <br />Environmental Health Department <br />Time In: 9:07 am <br /> <br />Time Out: 9:57 am <br />COMPLAINT INSPECTION REPORT <br />Name of Facility: MCDONALDS #24092 Date: 01/25/2022 <br />Address: 2415W HAMMER LN, STOCKTON 95209 <br />Owner/Operator: CRAIG SCHRADER Telephone: (209) 938-0234 <br />Program Element: 1600- FOOD PROGRAM Complaint #. 000054634 <br />Responsible Party Contact: <br />DESCRIPTION OF COMPLAINT ALLEGATIONS <br />The San Joaquin County Environmental Health Department received the following complaint: <br />COMPLAINANT ARE AT MCDONALDS ON 1/22. ORDERED 2 FRIES AND 2 QUARTER POUNDER BURGERS. THE <br />HAMBURGER COMPLAINANT RECEIVED WAS COMPLETELY RAW. SAHID THE MANAGER RETURNED <br />COMPLAINANTS CALL IMMEDIATELY. EVIDENTLY SOMETHING WAS WRONG WITH THEIR GRILL WHICH HE SAID <br />HAS BEEN FIXED. THE LAST TIME COMPLAINANT WENT TO THIS LOCATION, THEY LEFT BECAUSE THE KITCHEN <br />WAS A DIRTY MESS. COMPLAINANTS DAD TOOK A FEW BITES BEFORE COMPLAINANT TOOK A BITE AND <br />NOTICED THE FOOD WAS RAW. COMPLAINANT IS CONCERNED THEIR DAD, WHO IS 91, WILL GET ILL. <br />VIOLATIONS AND CORRECTIVE ACTIONS <br />Items listed on this report as violations do not meet the requirements set forth in the California Health and Safety Code commencing with section 7; <br />113700. All violations must be corrected within specified timeframe. Violations that are classified as "MAJOR" pose an immediate threat to public health <br />and have the potential to cause foodbome illness. All major violations must be corrected immediately. Non-compliance may warrant immediate closure of <br />the food facility. <br />OVERALL INSPECTION NOTES AND COMMENTS <br />FOOD ITEM -- LOCATION -- TEMP ° F -- COMMENTS <br />No Temperature Data Collected <br />NOTES <br />I went to the facility and spoke to the manager who was aware ot hte compliant prior to this investigation. <br />A quarter pounder is made with quarter pound beef, mustard, ketchup, mustard, onions, pickles, cheese and bun. <br />Per manager, he figured out the that the clam shell grill was not closing properly onto the hamburger patties. <br />Once the manager received the call from the complainant he refunded the complainant's money. <br />I observed the facility and facility did not appear to be a "dirty mess" at this time. <br />Per manager there are two full time maintenance crew members that are in charge of mopping (every 3 hours), changing the <br />garbage (every 2 hours) and as needed and disinfecting. <br />Per manager the busy hours are between 5pm-9pm. <br />The quarter pounder is as follows: <br />Pickles, mustard, ketchup, and onions come to the facility prep packaged. <br />Quarter pound meat comes to the facility and is stored in the 4 door refrigerator (41F) or in the walk-in (40F) prior toe being <br />stored inthe fresh beef 2 door cold drawer/next to the griddle with clam shell (38F). <br />I observed cheese on th prep line that lacked time stickers. <br />Provide time stickers for foods that use time as a temperature control. <br />Stickers were place on cheese during investigation. <br />I observed a prepared quarter pounder (190F) off the griddle. <br />I observed walk-in, 4 door refrigerator, 2 door reach-in (where pickles and onions are stored) all foods are properly stored at <br />this time. <br />Other items noted: <br />Hot and cold water handles are reversed at the hand wash sink across from office. <br />FA0012180 C00054634 SC004 01/25/2022 <br />EHD 16-23 Rev. 01/07/2021 <br />Page 1 of 2 Complaint Inspection Report <br />1868 E. Hazelton Avenue I Stockton, California 95205 I T 209 468-3420 F 209 464-0138 I wvvw.sjgov.org/ehd