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Complaint Investigation Summary Report #: 5105 <br />COMPLAINT ID: C00054716 Site Location: 1010 E HAMMER LN <br />Received by: EE0001788 CASTANEDA Received Date: 2/23/2022 <br /> Complaint Received Via: PHONE <br />Assigned To: EE0009825 AFONSKAIA <br /> Assigned Date: 2/23/2022 <br />Program/Element Code 3600 - RECREATIONAL HEALTH PROGRAM <br />Nature of complaint: <br />COMPLAINANT WENT TO FACILITY ON 01/10/22 AND USED HYDRO WATER MACHINE. AFTER USING, COMPLAINANT WAS DIAGNOSED WITH <br />SCABIES, COMPLAINANT IS BEING TREATED BY DR AND CALLED FACILITY TO LET MANAGEMENT KNOW. <br />PROPERTY INFORMATION <br />Property Name: <br />Site Location 1010 E HAMMER LN <br /> District 002 - MILLER, KATHERINE <br />STOCKTON, CA 95210 <br /> Location Code 01 - STOCKTON <br />Cross Street TAM O'SHANTER <br /> APN 09403004 <br />Complaint Status: <br />Date Abated : Abated By: <br />Activity Summary <br />Activity Date Recorded by <br />03/03/2022 called and spoke to the manager Brian. He told me how the hydro water machine CARRUESCO <br />works. It's basically a small water bed design where customers remain clothed <br />and lay down on "bed". water is pushed up at a variety of locations through jets <br />underneath the vinyl liner that the customer is on. This is a form of massage. <br />They use a product called Virex 256 that is quat based to sanitize the vinyl liner 3 <br />times a day by staff. They also let each customer to sanitize it down before adn <br />after they use it. They leave the pump sprayer adn paper towels in the room for <br />their use. I will not substantiate the complaint as Scabies is typically from mites <br />breeding in an environment of unclean linens or clothing. I don't feel vinyl will be a <br />good host for that activity. <br />5105 rpt <br />Page 1 of 1