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Complaint Investigation Summary Report #: 5105 <br />COMPLAINT ID: C00054760 Site Location: 1789 W CHARTER WY <br />Received by: EE0009830 SAUERS Received Date: 3/17/2022 Complaint Received Via: PHONE <br />Assigned To EE0006213 PEDRAZA <br /> Assigned Date: 3/17/2022 <br />Program/Element Code 1600 - FOOD PROGRAM <br />Nature of complaint: <br />COMPLAINANT ALLEGES THAT WHEN THEY WENT TO GET ICE FROM THE DISPENSER, THE MACHINE BEGAN DISPENSING ICE AND A <br />BLACK SUBSTANCE THAT APPEARED TO BE MOLD. COMPLAINANT LET AN EMPLOYEE KNOW AND THEY TOLD HIM TO GET A SODA FROM <br />THE REFRIGERATOR BUT DID NOT DO ANYTHING TO REMEDY THE MOLDY ICE. <br />PROPERTY INFORMATION <br />Facility: FA0019810 - subway 41646 <br />Site Location 1789 W Charter Way District 001 - VILLAPUDUA, MIGUEL <br />Stockton, CA 95206 <br /> Location Code 01 - STOCKTON <br />Cross Street APN 16337023 <br />6 Complaint Status: <br />Date Abated: <br /> <br />Abated By: &if 3 <br /> <br />Activity Summary <br />Activity Date Recorded by <br />03/23/2022 Went tot the facility and spoke with the manager. I informed the manager about PEDRAZA <br />the complaint being the reason for me being there. The manager informed me that <br />they clean the nozzles daily. The nozzles are clean now. <br />Per manager, they found out it was the ice maker on top of the soda dispenser. <br />They called the company and the company came out and cleaned up the ice <br />machine and they don't have any problems anymore. The ice is free of mold. <br />51 05. rpt Page 1 of 1