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COMPLIANCE INFO_2022
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PR0545965
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COMPLIANCE INFO_2022
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Last modified
5/19/2022 3:56:26 PM
Creation date
5/19/2022 3:27:31 PM
Metadata
Fields
Template:
EHD - Public
ProgramCode
1600 - Food Program
File Section
COMPLIANCE INFO
FileName_PostFix
2022
RECORD_ID
PR0545965
PE
3611
FACILITY_ID
FA0025991
FACILITY_NAME
GREAT WOLF LODGE NORTHERN CALIFORNIA
STREET_NUMBER
2500
STREET_NAME
DANIELS
STREET_TYPE
ST
City
MANTECA
Zip
95337
CURRENT_STATUS
01
SITE_LOCATION
2500 DANIELS ST
P_LOCATION
04
QC Status
Approved
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SJGOV\jcastaneda
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EHD - Public
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COMPLAINT INSPECTION REPORT <br />11:40 am <br />10:30 am <br />Time Out: <br />Time In: <br />Environmental Health Department <br />Name of Facility: GREAT WOLF LODGE NORTHERN CALIFORNIA Date: 05/11/2022 <br />Address: 2500 DANIELS ST, MANTECA 95337 <br />Owner/Operator: BLACKSTONE CENTER BRIDGE Telephone: (209) 239-9653 <br />Program Element: 3600 - RECREATIONAL HEALTH PROGRAM Complaint #: CO0054876 <br />Responsible Party Contact: <br />DESCRIPTION OF COMPLAINT ALLEGATIONS <br />The San Joaquin County Environmental Health Department received the following complaint: <br />COMPLAINANT AND FAMILY WENT TO RESORT FROM 4/27/22-4/29/22. COMPLAINANT NOTICED THERE WERE <br />SEVERAL OCCASIONS WHERE THE POOL HAD TO BE CLOSED DUE TO VOMIT IN THE POOL OR FECAL MATTER. <br />WHEN THE POOLS WERE OPEN, COMPLAINANT'S NINE YEAR OLD DAUGHTER SWAM IN THE POOL. WITHIN <br />THREE DAYS, DAUGHTER BEGAN TO EXPERIENCE SEVERE STOMACH PAINS AND DIARRHEA. COMPLAINANT <br />TOOK DAUGHTER TO EMERGENCY ROOM AND WAS TOLD THAT SHE HAD AN INFECTION IN HER INTESTINES <br />DUE TO BEING EXPOSED TO HUMAN WASTE. COMPLAINANT BELIEVES THE EXPOSURE IS FROM THE WAVE <br />POOL. COMPLAINANT ALSO NOTICED THE TODDLER POOL HAD BAND AIDS AND A CHEWED UP HOT DOG ONE <br />NIGHT AND WHEN THEY RETURNED THE NEXT MORNING THE BAND AIDS AND HOT DOG WERE STILL THERE. <br />COMPLAINANT STATES THERE IS A FACEBOOK PAGE FOR GREAT WOLF LODGE AND ON THAT PAGE THERE <br />ARE AT LEAST 20-30 FAMILIES THAT VISITED THAT FACILITY THAT EXPERIENCED THE SAME SYMPTOMS. <br />VIOLATIONS AND CORRECTIVE ACTIONS <br />Items listed on this report as violations do not meet the requirements set forth in the California Health and Safety Code section(s) 116043, 116040, & <br />116050. All violations must be corrected within specified timeframe. Violations that are classified as "MAJOR" pose an immediate threat to public health <br />and must be corrected immediately or be subject to closure pursuant to California Code of Regulations (Title 22) section 65545. <br />OVERALL INSPECTION NOTES AND COMMENTS <br />COMMENTS AND OBSERVATIONS <br />Complaint inspection. <br />As per manager, he is not aware of the complaint. Facility dealt with some vomit occasion in the past by following the CDC <br />guidelines. <br />By checking the wave pool chemicals, pH is at 7.4 and free chlorine is at 1.2 ppm. Facility is checking chemicals every 4 <br />hours . As per manager, the UV systems of all indoor pools are functional and they didn't have any issues that need to be <br />recorded. Employees are cleaning and sanitizing the indoor pools area after operating hours on daily basis and they are <br />keeping logs for that. I don't observe any food debris or items in the wave pool during my inspection. <br />The person in charge is responsible for ensuring that the above mentioned facility is in compliance with all applicable sections of the California Health and <br />Safety Code. If a reinspection is required, fees will be assessed at the current hourly rate. <br />Received by: Name and Title: <br />EH Specialist:Phone:(209) 616-3052 <br />, <br />GEHANE FAHMY <br />Page 1 of 1EHD 36-01 Rev. 04/07/22 Complaint Inspection Report <br />FA0025991 CO0054876 SC004 05/11/2022 <br />1868 E. Hazelton Avenue | Stockton, California 95205 | T 209 468-3420 | F 209 464-0138 | www.sjgov.org/ehd
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