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Haggerty | Emergency Action <br />Plan Page 11 of 19 <br />2022 HCI <br />3.What does it look like? <br />4.What kind of bomb is it? <br />5.What is the person’s name or organization? <br />iii.Record the following information: <br />1.Date and time of call <br />2.Exact words of caller <br />3.Age, sex, adult, or child <br />4.Any speech pattern or accent <br />5.Background noises <br />C.For bomb threats by mail or for suspicious objects discovered: <br />i.Do not handle the letter, envelope, or package any further. <br />ii.Notify your immediate supervisor or department head <br />iii.Immediately notify Law Enforcement (911) <br />iv.Evacuate the immediate area if instructed to do so. <br />Workplace Violence <br />A.When a workplace violence event occurs, keep calm and notify your supervisor <br />immediately about the situation. <br />B.If the event is considered an emergency, dial 911. If the event is considered a <br />non-emergency, dial (209) 468-4400. Please give the following information to the <br />dispatcher: <br />i.Your location <br />ii.Person’s behavior <br />iii.Person’s physical description <br />iv.Person’s location and direction of travel <br />v.What you saw <br />vi.Where and when it happened <br />C.Stay on the phone until you are released by the dispatcher. <br />D.The following characteristics may be signs of a potentially violent situation in the <br />workplace: <br />i.Threats, threatening behavior, displays of aggression or excessive anger <br />ii.A history of threats or violent acts <br />iii.Unusual fascination with weapons <br />iv.Verbal abuse of coworkers/employees or harassment via phone/e-mail <br />v.Bizarre comments or behavior, especially if it includes violent content