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Environmental Health Department <br /> Time In: 12:46 pm <br /> Time Out: 1:10 pm <br /> COMPLAINT INSPECTION REPORT <br /> Name of Facility: PHO RICE& ROLUD Date: 10/20/2022 <br /> Address: 134 W YOSEMITE AVE, MANTECA 95336 <br /> Owner/Operator: LE, LOAN Telephone: (925)577-1477 <br /> Program Element: 1600- FOOD PROGRAM Complaint#: C00055291 <br /> Responsible Party Contact: <br /> DESCRIPTION OF COMPLAINT ALLEGATIONS <br /> The San Joaquin County Environmental Health Department received the following complaint: <br /> COMPLAINANT ORDERED FOOD FROM DOOR DASH ON 10/13/22. COMPLAINANT OPENED FOOD IMMEDIATELY <br /> UPON RECEIVING ORDER. COMPLAINANT GAVE A FEW SPOONFULS OF BROTH TO THEIR THREE YEAR OLD. <br /> COMPLAINANT ALLEGES THE BROTH SMELLED HORRIBLE AS IF IT WERE SPOILED. <br /> VIOLATIONS AND CORRECTIVE ACTIONS <br /> Items listed on this report as violations do not meet the requirements set forth in the California Health and Safety Code commencing with section 7; <br /> 113700.All violations must be corrected within specified timeframe. Violations that are classified as"MAJOR"pose an immediate threat to public health <br /> and have the potential to cause foodborne illness.All major violations must be corrected immediately.Non-compliance may warrant immediate closure of <br /> the food facility. <br /> OVERALL INSPECTION NOTES AND COMMENTS <br /> FOOD ITEM--LOCATION--TEMP°F--COMMENTS <br /> No Temperature Data Collected <br /> COMMENTS AND OBSERVATIONS <br /> Complaint inspection. <br /> As per operator, he is not aware of the complaint. Broth is prepared on site from different kind of meat(chicken, beef bones <br /> and veggies). <br /> Beef bones are received frozen, kept in the walk in freezer to be directly placed on a specific cooking equipment to be slowly <br /> cooked over long time. Broth,when prepared, is stored in containers, held on ice bath with continuous stirring then stored in <br /> walk in freezer afterward. Frozen broth is pulled from the freezer to be reheated on the stove at boiling temp (212F). <br /> Reheated broth is kept on the stove on low heat(hot hold)till served. Chicken is received frozen, stored in walk in freezer <br /> then pulled to the walk in cooler(41 F)to be thawed overnight for next day preparation.Thawed chicken is boiled on the stove <br /> then vegetables and seasoning are added to continue boiling at 212F. Cooked broth is then kept on the stove at low heat to <br /> be held at 135F or more till serving.During inspection, bone broth, during cooking process, is at temp 209F, reheated broth on <br /> the stove, is at 187F, 175F and 201 F. Reheated broth (beef bone, chicken and veggies)on site, don't have any bad spoiled <br /> smell. <br /> The person in charge is responsible for ensuring that the above mentioned facility is in compliance with all applicable sections of the California Health and <br /> Safety Code.If a reinspection is required,fees will be assessed at the current hourly rate. <br /> Received by: Name and Title: <br /> EH Specialist: GEHANE FAHMY Phone: (209)616-3052 <br /> FA0027299 C00055291 SCO04 10/20/2022 <br /> EHD 16-23 Rev.04/07/22 Page 1 of 1 Complaint Inspection Report <br /> 1868 E. Hazelton Avenue I Stockton, California 95205 1 T 209 468-3420 1 F 209 464-0138 1 www.sjgov.org/ehd <br />