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Complaint Investigation Summary <br /> Report #: 5105 <br />COMPLAINT ID: C00054910 Site Location: 3950 E WATERLOO RD <br />Received by: EE0009830 SAUERS Received Date: 5/19/2022 <br /> <br />Complaint Received Via: PHONE <br />Assigned To EE0009828 MURO <br /> <br />Assigned Date: 5/19/2022 <br />Program/Element Code 1600- FOOD PROGRAM <br />Nature of complaint: <br />COMPLAINANT ALLEGES THEY WITNESSED A BABY COCKROACH CRAWLING BY THE WINDOW AND AT THE TABLE. COMPLAINANT <br />INFORMED AN EMPLOYEE AND THEY DID NOTHING. <br />***PLEASE CALL COMPLAINANT WITH FINDINGS. <br />PROPERTY INFORMATION <br />Facility: FA0003051 - DENNYS RESTAURANT #6620 <br />Site Location 3950 E WATERLOO RD <br /> District 004 - WINN, CHARLES <br />STOCKTON, CA 95215 <br /> Location Code 99- UNINCORPORATED AREA <br />Cross Street WATERLOO <br /> APN 10118032 <br />Complaint Status: 01 <br /> <br />Date Abated; <br /> 5-24 - <br />Abated By: A10(20 <br />Activity Summary <br />Activity Date Recorded by <br />05/24/2022 On site at 3950 for complaint investigation regarding an alleged baby cockroach MURO <br />crawling on the table and window at the facility. Met with assistant manager Nancy <br />Lopez and discussed complaint. She was aware of the complainants allegation. <br />She reported employees went to check for the cockroach and found nothing. The <br />meal was prepared again for the customers. The complainant wanted his money <br />back, but the meal was prepared again and eaten by customer and his party. <br />When he was not given his money back, he stated he would correct the situation. I <br />searched facility and did not find any of the alleged pests. I verified receipts from <br />Area Wide and Eco Lab monthly pest control services at the facility. Facility was <br />last serviced by Eco Lab on 05-21-2022 and by Area Wide on 05-16-2022. <br />Inspection report was emailed to assistant manager at: 6620dennys@gmail.com. <br />5105.rpt Page 1 of 1