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Complaint Investigation Summary <br /> Report #: 5105 <br />COMPLAINT ID: C00055248 Site Location: 470 N MONTEBELLO ST <br />Received by: EE0009846 BALLWAHN <br /> <br />Received Date: 9/22/2022 Complaint Received Via: PHONE <br />Assigned To: EE0004680 SUBBOTNIKOVP <br /> <br />Assigned Date: 9/22/2022 <br />Program/Element Code 4400 - SOLID WASTE PROGRAM <br />Nature of complaint: <br />EXCESSIVE AMOUNTS OF DOG FECES ON THE PROPERTY, CAUSING ODOR IN THE NEIGHBORHOOD. <br />PROPERTY INFORMATION <br />Property Name: <br />Site Location 470 N MONTEBELLO ST <br /> District 005 - RICKMAN, ROBERT <br />MOUNTAIN HOUSE, CA 95391 <br /> Location Code 99- UNINCORPORATED AREA <br />Cross Street DE ANZA BLVD APN 25611046 <br />Complaint Status: <br />Date Abated: <br />Abated By: <br />Activity Summary <br />Activity Date Recorded by <br />09/28/2022 Reviewed and discussed complaint with Sandip Singh. Printed Parcel View and HOANG <br />researched site location on Google Map. Called Republic Service to verify active <br />trash/garbage service. Spoke to Matt. No account listed on their system. Called <br />Waste Management Service. Spoke to Johnny. No account listed on their system. <br />Per Johnny, the franchise collector for this site location is Tracy Delta Solid Waste. <br />Called Tracy Delta Solid Waste. Spoke to Jessica. Jessica stated that the site <br />location has active trash service. <br />09/29/2022 Conducted a complaint inspection with Sandip Singh. The complainant stated <br />excessive amounts of dog feces on the property, causing odor in the <br />neighborhood. There was no one available at the property for the inspection. The <br />property was inspected from the sidewalk and around the front yard. Unable to <br />verify the dog feces on the property. No odor was detected around the property. I <br />left my business card at the front entrance door. <br />09/29/2022 470 N Montebello St, Mountain House - Complaint inspection. The complaint is <br />regarding dog feces on the property. I accompanied Tom Hoang (EHS) to the <br />complaint. Please see Tom's entry for further information. <br />HOANG <br />SINGH <br />10/03/2022 Discussed complaint with Natalia S. Uploaded photos and prepared Photo Log. HOANG <br />Complaint signed and abated. Printed 5105 and updated files. <br />10/04/2022 Discussed complaint with Sandip Singh. Prepared Official Inspection Report. HOANG <br />5105.rpt <br />Page 1 of 1