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COMPLAINT INSPECTION REPORT 3:00 pm 2:40 pm Time Out: Time In: Environmental Health Department Name of Facility: IN-N-OUT BURGER Date: 12/14/2022 Address: 5202 PACIFIC AVE, STOCKTON 95207 Owner/Operator: IN-N-OUT BURGER Telephone: (949) 509-6315 Program Element: 1600 - FOOD PROGRAM Complaint #: CO0055429 Responsible Party Contact: DESCRIPTION OF COMPLAINT ALLEGATIONS The San Joaquin County Environmental Health Department received the following complaint: ON 12-12-22 AROUND 6:00PM, A CUSTOMER ATE A DOUBLE CHEESEBURGER, FRIES WITH SPREAD PACKET, AND PINK LEMONADE. BEGAN FEELING VERY NAUSEATED AROUND 8:00PM. COMPLAINANT HAS HAD MANY VOMITING EPISODES BEGINNING AT 10:00PM AND IT HAS NOT SUBSIDED. NO PHYSICIAN SEEN. VIOLATIONS AND CORRECTIVE ACTIONS Items listed on this report as violations do not meet the requirements set forth in the California Health and Safety Code commencing with section 7; 113700. All violations must be corrected within specified timeframe. Violations that are classified as "MAJOR" pose an immediate threat to public health and have the potential to cause foodborne illness. All major violations must be corrected immediately. Non-compliance may warrant immediate closure of the food facility. OVERALL INSPECTION NOTES AND COMMENTS Two drawer, one door cooler -- Drive thru -- 37.00º F Prep sink -- 120.00º F Two door prep cooler -- Right-cook's line -- 41.00º F Mop sink -- 121.00º F Hand sink -- Next to prep sink -- 101.00º F Two door prep cooler -- Left-cook's line -- 38.00º F Two door prep cooler -- Center-cook's line -- 41.00º F Walk-in cooler -- 39.00º F Hand sink -- Women's restroom -- 106.00º F Three door Trualsen cooler -- Meat patties -- 38.00º F Hand sink -- Drive thru -- 101.00º F FOOD ITEM -- LOCATION -- TEMP º F -- COMMENTS COMMENTS AND OBSERVATIONS Complaint inspection. No major violations. No re-inspection. Restaurant was unaware of complaint. No employees have reported being sick. Food manager certification and food handler cards reviewed during the inspection. Probe thermometer available. Hand washing stations complete and quat sanitizer available at 300 ppm. Beef patties are received and stored inside the three door Trualsen cooler, then moved to one of three prep top coolers at the cook's line, cooked and served to the customer. Cooler temperatures at 41 F or below. Cooking utensils are changed out every four hours. Burger toppings are stored inside the walk-in cooler and moved the the prep top coolers at the cook's line prior to assembly. Temperatures of coolers at 41 F or below. Tomatoes, onions, lettuce and potatoes are received whole and are cleaned and cut on site. Potatoes for french fries are peeled and stored inside walk-in cooler prior to being cut and fried and served to the customer. Spreadpackets are stored inside walk-in cooler and then moved to the two drawer, one door cooler at the drive thru. Temperatures were at 41 F and below. Pink lemonade concentrate is received in bags and is stored in the walk-in cooler. Pink lemonade concentrate is mixed with water and then put in dispensers for serving to customers. Whole lemons were observed in walk-in cooler. Whole lemons are not used in the lemonade and are chopped for customers to use at self service. Gloves are used when handling food. No violations observed during complaint inspection. Discussed inspection report with Warfred (Manager). Official inspection report was emailed to the operator. To minimize person-to-person contact, the signature of the person receiving the inspection report was not captured. Page 1 of 2EHD 16-23 Rev. 04/07/22 Complaint Inspection Report FA0026740 CO0055429 SC004 12/14/2022 1868 E. Hazelton Avenue | Stockton, California 95205 | T 209 468-3420 | F 209 464-0138 | www.sjgov.org/ehd