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Complaint Investigation Summary Report #: 5105 <br />COMPLAINT ID: C00055610 Site Location: 2500 DANIEL'S ST <br />Received by: EE0009863 GARCIA-MEJIA Received Date: 2/22/2023 Complaint Received Via: PHONE <br />Assigned To: EE0078788 FAHMY <br /> Assigned Date: 2/22/2023 <br />Program/Element Code 3600 - RECREATIONAL HEALTH PROGRAM <br />Nature of complaint: <br />COMPLAINANT STATES THEY ARRIVED ON WEDNESDAY AND LEFT FRIDAY 02/17. STRONG, OVERPOWERING SMELL OF BLEACH. <br />COMPLAINANT STATES ALL KIDS THAT SWAM HAVE SKIN RASHES. COMPLAINANT STATE HE WAS THE ONLY ADULT THAT SWAM AND HE <br />ALSO HAS A SKIN RASH. COMPLAINANT ALSO STATES THAT HIS SON APPEARS TO HAVE BLEACH BURNS ON HIS SKIN AND WAS GOING <br />TO GO TO THE E.R. COMPLAINANT ALSO STATES HAD SORE THROAT AND EAR WAS HURTING THE FIRST FEW DAYS. SYMPTOMS WITHIN <br />24 HOURS. <br />PROPERTY INFORMATION <br />Facility: FA0025991 - GREAT WOLF LODGE NORTHERN CALIFORNIA <br />Site Location 2500 DANIELS ST District 003 - PATTI, TOM <br />MANTECA, CA 95337 Location Code 04 - MANTECA <br />Cross Street APN 24131064 <br />Complaint Status: <br />Date Abated: V 11, Abated By: <br />243) <br />Activity Summary <br />Activity Date Recorded by <br />02/21/2023 Received a call from Keoki Bridges stating that his children and nieces and GARCIA-MEJIA <br />nephews got sick from the indoor water park at Great Wolfe Lodge. Per Keoki they <br />arrived on Wednesday and came back home on Friday 2/17. Keoki stated that all <br />the children have rashes on their skin and that he was going to take one of his <br />children to the emergency room because of how bad his skin was. Keoki stated <br />that the pool area had bad ventilation, and a strong smell of bleach. He did bring it <br />up to management at the time. Keoki also experienced skin rashes because he <br />was the only adult that also swam. <br />02/22/2023 Completed complaint to refer it over to the food unit. Filled out the pink form and GARCIA-MEJIA <br />provided it to the front counter so a complaint number could be generated. <br />Emailed Dr. Park and Hillary. <br />5105. rpt Page 1 of 2