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Complaint Investigation Summary Report #: 5105 COMPLAINT ID: CO6X3KLC6 Site Location: 18700 N HVVY 88 Received by: EE0000032 ALANIZ Received Date: 5/29/2023 Cornplaint Received Via: PHONE Assigned To: EE0009488 WONG Assigned Date: 5/29/2023 Program/Element Code 1600 - FOOD PROGRAM Nature of complaint: COMPLAINANT STATED THEY FOUND GLASS THE SIZE OF A QUARTER IN AN OMELETTE. ON ANOTHER OCCASION, COMPLAINANT'S BROTHER FOUND MOLD IN ORANGE JUICE. COMPLAINANT WOULD LIKE A CALL BACK. PROPERTY INFORMATION Facility: FA0000078 - GEORGE'S COUNTRY CAFE Site Location 18700 N HWY 88 District 004 - WINN, CHARLES LOCKEFORD, CA 95237 Location Code 99 - UNINCORPORATED AREA Cross Street BLOSSOM CT APN 05131001 Og Complaint Status: Date Abated 5 • 30 Abated By: C. • mitig.0 Activity Summary Activity Date Recorded by 05/29/2023 TIME SPENT: 8:48 AM-9:06 AM ALANIZ Received a page from SJ General informing EHD of a food complaint. Called the complainant and they stated they found a piece of glass the size of a quarter in their omelette on 5/27/2023. The complainant tried to get the shard back but the restaurant kept the glass and receipt and put it into a locked box in the manager's room. Per the complainant, the glass was clear and they had not sustained any injuries. Discussed complaint with Jeff Carruesco, Program Manager. Did not go to site. TIME SPENT: 11:48 AM-12:18 PM Created the complaint, finished the narrative, and emailed it to Jeff for further follow-up. 05/30/2023 Arrived at restaurant located at 18700 N HVVY 88 located in Lockeford. Discussed MURO the alleged complaint with the manager. The manager connected me to the owner via phone call. Owner was aware of the complaint and reported that the piece of glass was actually a piece of plastic that came off of the onion packaging. Owner stated employees will take extra measures on food safety and granted inspection of restaurant. Verified employee's food handler certificates are current. Per chef, omelets are prepared when an order comes in and are prepped on the prep table adjacent to the cook line. Eggs are stored inside the walk-in cooler, currently at 37 F until ready for use. Did not observe any glass or plastics around egg prep or storage areas. Verified orange juice to be stored in the walk-in cooler, currently at 37 F and within best by dates. The orange juice dispenser was observed with orange juice spillage. Did not observe mold in any of the orange product or dispenser. Inspection report was emailed to owner at georgescountrycafe@gmail.com. 5105.rpt Page 1 of 1