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]C>h Description - <br /> Position Title: Production Manager <br /> Status: Exempt Hours: Normal Store Hours <br /> Location/Dept: Retail Store <br /> Reports to: Store Manager <br /> I General Position Summary: <br /> Supervise all phases of store production operations and employees to ensure goals are met safely and efficiently. <br /> Responsible for monitoring all store production functions to conform to company policies. Ensure that the store operates <br /> both safely and environmentally compliant, while effectively and efficiently working within the guidelines of the <br /> administrative policies and procedures. <br /> I Essential Functions: <br /> 1, Partner with the Environmental Health and Safety Team to ensure stores are adhering to all safety and environmental <br /> policies and procedures. Promotes a clean. safe, and environmentally compliant store for employees and customers. <br /> 2Responsible for store housekeeping. <br /> 3. Responsible for the proper care and maintenance oil all equipment, reporting equipment problems, and adherence to <br /> the preventative maintenance program. <br /> 4Work with all sales and production personnel to continually improve store results and execute company strategies, <br /> 5. Participates in the hiring, training, and proper delegation of personnel and scheduling work hours. <br /> & Monitors and evaluates job performance: trains and develops production staff. <br /> 7Communicates and 'implements policies and procedures: leads by example for the rest of the team, <br /> 8, Directs and participates. as needed, in customer care functions. <br /> 9, Participates, as needed, in production duties. <br /> 10. Monitors all aspects of production activities to ensure production goals are met. <br /> 11. Partner with all internal corporate support resources to ensure compliance with all laws and regulations to achieve <br /> 12 Spends atleast 8596oftheir time working with the production team. <br /> 13. All other duties asassigned. <br /> Mission Critical Core Competencies: <br /> Work Environment/Safety: Promotes mutual respect, keeps workplace clean and safe, supports safety programs. <br /> Composure- Is cool under pressure, Does not become defensive or irritated when times are tough, Is considered <br /> mature, Can be counted on to hold things together during tough times, Can handle stress, Is not knocked off balance by <br /> the unexpected, Doesn't show frustration when resisted or blocked, Is a settling influence in a crisis <br /> Timely Decision Making -Makes decisions in a timely manner, sometimes with incomplete information and under tight <br /> deadlines and pressure, Able tomake aquick decision <br /> Directing Others- Is good at establishing clear directions, Sets stretching objectives, Distributes the workload <br /> appropriately, Lays out work in a well-planned and organized manner, Maintains two-way dialogue with others on work <br /> and results, Brings out the best impeople, |sa clear communicator <br /> Functional/Technical Skills -Has the functional and technical knowledge and skills todothe job atahigh level of <br /> accomplishment <br /> Hiring and Staffing: Has anose for talent, hires the best people available from inside uroutsideisnot afraid ofeelec�inQ <br /> strong peop!e, assembles talented staffs. ' <br /> Integrity and Trust- Is widely trusted, Is seen as a direct, truthful individual, Can present the unvarnished truth in an <br /> appropriate and helpful manner, Keeps confidences, Admits mistakes, Doesn't misrepresent him/herself for personal gain <br /> Managerial Courage 'Doesn't hold back anything that needs tobeaoid Provides current, direct, complete, and <br /> ^ac�ionab|e`posidveand uonechvefeedback toothers, Lets people know <br /> -- where they�mn`—' Faces upbopeople problems <br /> onany person orsituation (not including direct nspo�a) quickly and dinacUy' |onota�eidtotake — U h <br /> necessary <br /> nego veaction when <br /> Managing and Measuring Work'Clearly assigns responsibility for tasks and decisions, Sets clear ob]echvesand <br /> measures, K3onihzoaprocess, pmgresa. and results, Designs feedback loops into work <br /> Approved bythe Executive Staff <br /> Rev, 09/03/10 <br />