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Garrett Backus [EH] <br /> From: Tom Busenbark <Tom.Busenbark@valleyair.org> <br /> Sent: Tuesday, February 23, 2016 9:42 AM <br /> To: Michael Hamaguchi <br /> Cc: Ron Giannone <br /> Subject: FW: calepa complaint 46202 <br /> Attachments: 46202 complaint.pdf; ATT00001.htm <br /> fyi <br /> From: John Cadrett <br /> Sent: Tuesday, February 23, 2016 9:36 AM <br /> To: Ron Giannone; Tom Busenbark <br /> Subject: Fwd: calepa complaint 46202 <br /> Looks like a gas station complaint. Not sure about the other complaints, but remind everyone that we need to follow <br /> up withARB AN ANY COMPLAINTS we get from them. <br /> Sent from my iPhone <br /> Begin forwarded message: <br /> From: "Virgin, Edwin@ARB" <Edwin.Virein@arb.ca.eov> <br /> Date: February 23, 2016 at 8:16:22 AM PST <br /> To: "interaaencycomplaints@valleyair.org" <interaeencycomplaintsCd)vallevair.ore> <br /> Subject:calepa complaint 46202 <br /> Hi Lupe <br /> I am referring a complaint to you that I received from the CaIEPA complaint tracking <br /> system involving a location within your district. <br /> Alleged Air Emissions Related: Leaking diesel hose. <br /> I have attached a copy of complaint record #46202 for your review. I ask that you please <br /> provide me a report of your investigation that should include, at minimum, the following <br /> information: <br /> _When was the complainant initially contacted? <br /> Was an inspection conducted and when? <br /> All findings made and whether follow up is necessary as a result of the inspection. <br /> When and how was the complainant notified of your findings? <br /> Please provide this information to me no later than 15 working days from 2/23/16 so <br /> that I may close out this complaint. If a complaint resolution cannot be completed within 15 <br /> working days, please provide me with a summary progress report regarding actions taken <br /> and when you expect to conclude your investigation. Or if there is insufficient information <br /> for an investigation please notify me immediately. Note that the ARB-CAPCOA Complaint <br /> Resolution Protocol requires that I keep a copy of the summary of your investigation report <br /> In my file and to supply a copy to the complainant if requested. <br /> 1 <br />