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Program Element: 1600 - FOOD PROGRAM Telephone: (209) 234-2151 Owner/Operator: KAUR, INDERJYOT Address: 15600 S HARLAN RD, LATHROP 95330 Date: 10/10/2017Name of Facility: SUBWAY Food Program Complaint Inspection Report 11:36 am 10:55 am Time Out: Time In: San Joaquin County Environmental Health Department 1868 East Hazelton Avenue, Stockton, CA 95205-6232 Telephone: (209) 468-3420 Fax: (209) 464-0138 Web: www.sjgov.org/ehd Complaint #: CO0044704 The San Joaquin County Environmental Health Department received the following complaint: CO0044704 states: "COMPLAINANT'S DAUGHTER, 16 YRS OLD WENT TO FACILITY ON 10/4/17 AROUND 2:30 PM. ORDERED A COLD CUT SUB, AND WENT TO TAKE A BITE OF IT. SHE BIT INTO SOMETHING WHITE AND HARD THAT RESEMBLED A TOOTH, BUT BIGGER THAN A TOOTH. TODAY THE COMPLAINANT AND DAUGHTER TOOK SANDWICH AND OBJECT TO FACILITY. THEY WERE TOLD BY EMPLOYEE THERE WAS NOTHING THAT COULD BE DONE BECAUSE COMPLAINANT DID NOT HAVE A RECEIPT AND THERE WAS NO WAY TO PROVE SUB WAS BOUGHT AT THAT PARTICULAR SHOP. COMPLAINANT REQUESTS C/B AFTER INSPECTION." DESCRIPTION OF COMPLAINT ALLEGATIONS VIOLATIONS AND CORRECTIVE ACTIONS Items listed on this report as violations do not meet the requirements set forth in the California Health and Safety Code commencing with section 7; 113700. All violations must be corrected within specified timeframe. Violations that are classified as "MAJOR" pose an immediate threat to public health and have the potential to cause foodborne illness. All major violations must be corrected immediately. Non-compliance may warrant immediate closure of the food facility. OVERALL INSPECTION NOTES AND COMMENTS No Temperature Data Collected FOOD ITEM -- LOCATION -- TEMP º F -- COMMENTS NOTES Upon inspection, the employee that helped the customer was on site. She states that the customer brought in the foreign object. The employee states that the object was "gummy," and semi-hard. She states that it resembled a piece of chewed gum. The customer did not bring in the entire sandwich, just the piece that was found. Employee is unable to remember the type of bread the sandwich was made on. Some of the sandwich bread (white, wheat, herb and cheese), the cold cuts, and produce were inspected. No foreign objects were identified this date. Unable to verify the complaint. Corrective action: Remain diligent in maintaining a product free from any type of foreign object. The person in charge is responsible for ensuring that the above mentioned facility is in compliance with all applicable sections of the California Health and Safety Code. If a reinspection is required, fees will be assessed at the current hourly rate. Received by: Name and Title: EH Specialist:Phone:(209) 468-0330 Parmjeet Kaur, Shift Lead KADEANNE LINHARES Page 1 of 1EHD 16-23 Rev. 06/30/15 Food Program Complaint Inspection Report FA0021016 CO0044704 SC004 10/10/2017