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U %-nLJr%JM1U% Gyr1KU:�NME.N IAL PROTECTION AGENCY <br /> - CUSTOMER SERVICE SUMTY <br /> Our goal is to provide you with the bels possible service and your input Is vital our success. Please help us serve you <br /> and others better by taking a few minutes to answer the questions below. Thank you for responding. ' <br /> PIER M. ROONE}, Secretary for Environmental Protection <br /> SERUCE Departrnent of Toxic Substances Control: Sacramento <br /> PROVIDER: ❑ Permits/Compliance ❑ Cleanup ❑ Public Outreach ❑ Other Programs <br /> Wbat was the nature of your contact with us? (Please check only one box) <br /> ❑ General Information ❑ Problem Resolution <br /> ❑ Technical Assistance <br /> ❑ Pern-Mng/L.icensing Assistance ❑ Registradon Assistance ❑ Other: <br /> -:Check C 1/) As Approprtare <br /> TA? IENT <br /> SS metro I <br /> , <br /> >�y <br /> . ;... �: gree Disagree <br /> 4gr .. <br /> Agree DtSagree <br /> Staff was courteous and helpful. <br /> Staff provided complete, accurate information <br /> to you. <br /> A timely response was provided. <br /> My overall experience was positive. <br /> ..Please complete the secrlon below Ifyour conracruitth as Involved''. - <br /> permlttinglUcenslrr$/rPgfstrnttorr rsslsitance <br /> The regulations were understandable. <br /> The application instructions were <br /> understandable. <br /> The permit/license/registration terms and <br /> conditions were understandable. <br /> ♦ Please indicate any staff person you would like to commend: <br /> Narrie(sJ <br /> V' Comments: <br /> ♦ If you feel we fell short in meeting your service expectations, please describe the situation, including name of the <br /> staff person involved and the date the incident occurred. <br /> • As a result of your experience with us,what service-related improvements can you recommend? <br /> C? Please fold this survey in thirds, stapleltape, and mail. Postage will be paid by C APA. <br /> DTSC 1208(10,97) <br />