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11/17/2004 14:50 FAX Q012/015 , F, PRIVACY POLICY We Are C5oommJU&d to Safes Ctatauaer hdbtmalion In order to better serve your needs now and in the future,we may ask you to provide us with certain information. We rnderstand that you may be concerned about what we,will do with such information-particularly any personal or financial information. We agree that you have alight to know how we utilize the personal information you provide to us. Therefore,with our patent company,The First American Corporation,we have adopted this Privacy Policy to govern the use and handling of your personal information, Applicability This Privacy Policy governs our use of the information which you provide to us. It does not govern the marine:-in which we may use information we have obtained from any other source,such as information obtained from a public record or from another person or entity. First American hes also adopted broader guidelines that govern our use of personal information regardless of its soume. First American calls these guidelines its Fair Information Values, a copy of which can be sound on our website at www.fintam.com Types of information Depending upon which of our services you are utilizing,the types of nonpublic personal information that we may collect include: F;', ■ Information we receive from you on applications,forms and in other communications to us,whether in writing,in person, by telephone,or any other means, ■ Information ahnur your transactions with us, our affiliated companies,or others;and ■ Information we receive from a consumer repotting agency. t Use of Information i We request information from you for our own legitimate business purposes and not for the benefit of any nonaffitliatrd party. Therefore,we will nor release your information to nonaffiliated parties except: (1) as necessary for us to provide the product or service you have requested of us; or(2) as permitted by law. We tnay, however, store such information indefinitely, including the period after which any customer relationship has ceased. Such fnfomution maybe used for any internal purpose,such as quality control efforts or cusbmer analysis. We may also provide allot the types of nonpublic personal information listed above to one or more of our affiliated companies. tach affiliated companies include financial service providers, such as title insurers, property and casualty insurers, and trust and investment advisory companies, or r companies involved in real estate services,such as appraisal companies,home warranty companies,and escrow companies. Furthermore,we 1 may also provide all the information we collect,as described above,to companies that perform marketing services onvur behalf,on behalf of our affdiatcd companies,or to other financial institutions with whom we or our affiliated companies have joint markeUtg agreements. Former Customer . F . Even if you are no longer our customer,our Privacy Policy wird continue to apply to you. Confidentiality and Security We,will use our best efforts to ensure that no unauthorized parties have access to any of your information, We res rice access to nonpublic personal information about you to those individuals and entities wbo need to know that information to provide producttor services to you. We will use our gest efforts to train and oversee our employees and agents to ensure that your information will be handled responsibly and in t accordance with this Privacy Policy and First American'SFair Fnformarion Values. We currently maintain physical,electronic,and procedural _t safeguards that comply with federal regulations to guard your nonpublic personal information. I< t .4 02001 The Firat American.Corporation All Rights Reserved