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f <br />Technician II <br />Job Description _ --- - ------------- <br />JOB PURPOSE: <br />Under close supervision, this position performs minor to average routine maintenance and repair services on <br />different types of vehicles. <br />Works with the assistance of a T3, T4, TIC, SS or SM, when performing highly technical and superior diagnostic <br />type repairs. Task assignments are directed by shop management to encourage development In a productive <br />manner. <br />RESPONSIBILITIES/ACCOUNTABILITIES: (RI", to eight primary duties descrtbing the role) <br />The T2 Technician performs minor to average repairs and routine maintenance under limited supervision. The T2 <br />may be assigned to work/train directly with a T3 or T4, <br />Key roles Include all technician tasks including, but not limited to the following: <br />Interacts with customers/drivers to properly determine nature of complaint once assigned a task <br />Performs standard vehicle maintenance <br />➢ Performs standard component inspections and repairs <br />Performs preventive maintenance <br />➢ Performs facility maintenance duties <br />D Utilizes key functions of Shop Management System and electronic documentation available <br />D Diagnoses standard mechanical and electronic problems, utilizing diagnostic computer when applicable <br />D Identifies root cause of basic failures/conditions and perform repairs as required <br />D Works in accordance with all federal/ provincial and corporate compliance guidelines (i.e., safety, DOT, <br />MOT) <br />Y Replace defective components as instructed <br />A Other support duties as required to support operations. These could include but are not limited to <br />Service Island support. <br />DECISION MAKING: (Types of decisions made, decision making scope and Impact to the orgonimtion) <br />Works under close supervision, but is required to make decisions as it pertains to basic vehicle maintenance. <br />REQUIRED EDUCATION: <br />D High school diploma or its equivalent required <br />Post -secondary vocational education strongly preferred <br />REQUIRED LICENSES: <br />Y Must have a valid driver's license <br />h Valid CDL (license A) is highly desired; mandatory in some locations <br />Must possess state license as required <br />REQUIRED EXPERIENCE: <br />➢ Must have through any combination of classroom training or work experience totaling 1 year of <br />mechanical repairs on heavy duty and medium duty equipment <br />1 <br />Revned: Feb 2014 <br />